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-   -   BR-HD50 Upgrade Instructions, please! (https://www.dvinfo.net/forum/jvc-gy-hd-series-camera-systems/75338-br-hd50-upgrade-instructions-please.html)

Jiri Bakala September 12th, 2006 12:26 PM

BR-HD50 Upgrade Instructions, please!
 
I am having problems capturing from the deck into Avid (I know everybody is) and my firmware is still the original 1.02 - hence, I need the upgrade. Can Ken Freed or someone from JVC please post the procedure for upgrading and a direction for the necessary file to download? ASAP.

Thanks.

Flavio Andalo September 13th, 2006 02:30 PM

We had some problem with our HD-50 as well and then I was told that we can't do the upgrade, so you have to send it to a tecnical support and they will do it.

Carl Hicks September 13th, 2006 10:53 PM

Quote:

Originally Posted by Jiri Bakala
I am having problems capturing from the deck into Avid (I know everybody is) and my firmware is still the original 1.02 - hence, I need the upgrade. Can Ken Freed or someone from JVC please post the procedure for upgrading and a direction for the necessary file to download? ASAP.

Thanks.

Hi Jiri,

Please contact your regional JVC service center or sales engineer for assistance. The upgrade needs to be done by JVC personnel. Your reseller should be able to get you the contact info, as I do not have contact info for Canada.

Regards, Carl

Jiri Bakala September 14th, 2006 09:32 AM

Thanks Carl.

Dave Beaty September 16th, 2006 05:29 PM

I don't know if I'm some special case or I just sent my several BR-HD50's in or RMA'd them too many times, ...

And I'll probably not get any more special treatment for revealing this...

I was sent the SD memory card with firmware & simple instructions.
I took the small cover off the SD card slot on the back.
I inserted the card and followed the directions.
I drank some coffee and read my email.
My BR-HD50 rebooted into 1.05 in about 1 minute.
I send the card back. (should have kept a copy of the firmware...doh!)

Why the average tech savvy user can't do it themselves vs sending a deck off via Fedex for days is beyond me.

Dave Beaty

Eric Darling September 16th, 2006 06:35 PM

Probably because if you mess it up - or lose power part of the way through, the deck is toast. The risk is probably low for a savvy pro, but JVC is probably just being careful.

Carl Hicks September 17th, 2006 07:11 PM

Quote:

Originally Posted by Eric Darling
Probably because if you mess it up - or lose power part of the way through, the deck is toast. The risk is probably low for a savvy pro, but JVC is probably just being careful.

Eric is correct. There are things that can go wrong during the upgrade that will render the deck unuseable. It's best done by our techs.

With some prior communication and coordination, arrangements can usually be made to turn around an upgrade very quickly.

Carl


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