DV Info Net

DV Info Net (https://www.dvinfo.net/forum/)
-   JVC GY-HM 800 / 700 / 600 Series Camera Systems (https://www.dvinfo.net/forum/jvc-gy-hm-800-700-600-series-camera-systems/)
-   -   Firmware update for GY-HM100 / GY-HM700 (https://www.dvinfo.net/forum/jvc-gy-hm-800-700-600-series-camera-systems/240314-firmware-update-gy-hm100-gy-hm700.html)

Andy Urtusuastegui August 23rd, 2009 02:48 PM

Hm100
 
Just updated the firmware on my HM100. After the update the versions are:

CAM: 1.07
ARM: 1.05
EEPROM: 052

I just thought we should all check and see if we end up with the same versions after the update.

Andy Urtusuastegui August 23rd, 2009 02:53 PM

Hm 100
 
Steve and Tim. I don't know if you want to do this, but on the JVC page you might put in
CAM 107
ARM 102
EPRM 052

This is what my camera was and I got the download from the JVC site. I am not sure if this will cause problems. After the update, the only number that changed was the ARM. It is now 1.05

Keith Moreau August 25th, 2009 05:07 PM

So after all the trouble of upgrading the firmware...

Has anybody noticed any improvement in the functionality or features of their HM100?

A list of specific improvements would be nice since it doesn't seem like JVC is telling us.

Eric Deyerler August 26th, 2009 02:41 PM

I downloaded the upgrade for my HM700, but I don`t install it, but I don`t work with 10xSDHC-cards.

Kajito Nagib August 27th, 2009 11:02 AM

I just updated the firmware on my HM100 no problem took about 5 minutes.

Bob Ingalls August 28th, 2009 08:44 AM

I just received on of these from Amazon: "SanDisk 16gb Extreme® III 30MB/s Edition SDHC" that are on sale for $80. Turns out it is rated Class 10.

Before firmware upgrade for my HM100 it would format but show zero time available when trying to record.

After upgrade which went without a hitch it now shows 58 minutes as it should.

I think this firmware upgrade is only for these new Class 10 cards.

Robert Rogoz August 28th, 2009 01:28 PM

Quote:

Originally Posted by Bob Ingalls (Post 1280716)
I just received on of these from Amazon: "SanDisk 16gb Extreme® III 30MB/s Edition SDHC" that are on sale for $80. Turns out it is rated Class 10.

Before firmware upgrade for my HM100 it would format but show zero time available when trying to record.

After upgrade which went without a hitch it now shows 58 minutes as it should.

I think this firmware upgrade is only for these new Class 10 cards.

I have 3 of the Extreme III cards and they worked fine without an upgrade.

Jack Walker August 28th, 2009 02:01 PM

Quote:

Originally Posted by Robert Rogoz (Post 1281620)
I have 3 of the Extreme III cards and they worked fine without an upgrade.

The Sandisk Extreme III seems to come in at least two editions.

Older Class 6:
Amazon.com: Sandisk 8GB EXTREME III SDHC SD Card Class 6 - 20MB/s (SDSDX3-008G, Static Pack): Electronics

New Class 10:
Amazon.com: SanDisk 8GB Extreme III - SDHC Class 10 High Performance memory card (SDSDX3-008G-P31, Retail Packaging) - NEW 30MB/s edition: Electronics

Anthony Shera August 30th, 2009 01:57 AM

What about the GY-HM100E?
 
The current version which I have is CAM 1.09, ARM 1.03 and EEPROM 052.

I can successfully get to the page where you enter your personal details and camera serial number. However it demands a 5-digit zip/postal code, and Australia only uses 4-digit codes. This is despite correctly changing the country to Australia/New Zealand.

Dan Thomson August 30th, 2009 07:01 AM

Postal Code
 
Quote:

Originally Posted by Anthony Shera (Post 1288124)
The current version which I have is CAM 1.09, ARM 1.03 and EEPROM 052.

I can successfully get to the page where you enter your personal details and camera serial number. However it demands a 5-digit zip/postal code, and Australia only uses 4-digit codes. This is despite correctly changing the country to Australia/New Zealand.

This was my experience as well. In Canada we have a 6 figure postal code. I simply entered 5 figures of the pcode, no spaces, and it accepted the entry. JVC needs to pay attention to the details of web page design as this is a beginners mistake.

Charles Wannop September 2nd, 2009 03:12 AM

Quote:

Originally Posted by Dan Thomson (Post 1288917)
This was my experience as well. In Canada we have a 6 figure postal code. I simply entered 5 figures of the pcode, no spaces, and it accepted the entry. JVC needs to pay attention to the details of web page design as this is a beginners mistake.

Adding to the frustration - as a sole trader I don't have a company name but on the form it is a mandatory field. Quick fix, as you said a beginners' mistake.

Charles.

Karl Seilo September 9th, 2009 10:02 AM

FCE4 Edit Codec
 
I purchased Tim's "ProHD Shooter's Guide to GY-HM100" last week but, I'm still awaiting delivery.

I've been editing with FCE4 for a year now using SD footage. (I've been getting away with a Consumer Pana camera shooting video for the web.
But, after months of internet research and talking with cameramen I know, I purchased a tapeless camera.

I took delivery of my new GY-HM100U last week. I've shot some test footage and using the PerianXDCam.component Codec you recommended I can ingest, edit and see the footage I shot w/the GY-HM100. (I used the highest 1920X1080 setting and shot on AE.)

Since I still don't have TIm's Tutorial DVD, I have (2) questions:

1) - What size movie should I select when editing in FCE4? The client is expecting
an HD movie but, I don't think he really cares as long as it looks sharp.

2) - When exporting from FCE4, what should I select? I'm using QuickTime 7.6.2 (Pro version) but when I export – the resulting .mov file looks washed out and very "blocky" – it's not crisp like I see in FCE4.

My shoot is this Saturday and I'm stressed! If I don't solve this problem with FCE4 today or tomorrow, I may try to rent a friend's Pana 100B and shoot tape until I can solve this problem of trying to get a good export from FCE4.

Please help me understand how to get a good, crisp export from FCE4!

TIA,

Karl

Paul Shapiro September 13th, 2009 07:42 AM

Class 10 cards “insufficient space”
 
I've just unboxed my new HM-100 but when I insert Panasonic class 10 cards (either 8GB or 16GB), it throws up an “insufficient space” message. Checking the cards on a Mac shows they have just 32kb of JVC info on them and nothing else that needs clearing off.

The camera is obviously detecting the cards and putting a couple of JVC folders onto them, but otherwise doesn't want to format or use them.

Since this is a new camera from B&H, I'm guessing it won't be a firmware issue. Sadly, I don't have any class 6 cards to hand to test.

Ideas anyone?

Eric Deyerler September 13th, 2009 08:03 AM

You need the firmwareupgrade
then 10x sdhc-cards work

Paul Shapiro September 13th, 2009 09:38 AM

Quote:

Originally Posted by Eric Deyerler (Post 1348252)
You need the firmwareupgrade
then 10x sdhc-cards work

You're probably right -- but I thought firmware updates were needed for only those units manufactured before June. I'm surprised a camera shipped from a large supplier just last week might be that old.

I'll source a class 6 card tomorrow and try again.

Don't you hate it when new toys don't work right out of the box!

Eric Deyerler September 13th, 2009 12:44 PM

That's normal, the update comes out in the end of august
and I think your cam is built before.
Look on the outside of your box and you
see the built-date of your cam.

The companies ship the cams and don't
look on the system. I didn't make the update,
because I work only with 6x SDHC-cards.

Paul Shapiro September 14th, 2009 09:44 AM

Quote:

Originally Posted by Eric Deyerler (Post 1349016)
That's normal, the update comes out in the end of august
and I think your cam is built before.
Look on the outside of your box and you
see the built-date of your cam.

The companies ship the cams and don't
look on the system. I didn't make the update,
because I work only with 6x SDHC-cards.

Thanks Eric,
Firmware update done and dusted and the class 10 cards are now working just fine.

Eric Deyerler September 14th, 2009 11:51 AM

JVC release new HM700 with a functionality to record MP4 on SDHC-cards and with a new noise-filter to reduce the noise in the recordings say the German-testmagazine videoaktiv.de

They say that should be no update, because a new model than the HM700.

http://www.jvcpro.de/jpe/de/video/product.1024.html

New update for GY-HM700 camcorder at IBC
|

JVC has announced an updated version of the GY-HM700 camcorder, bringing further benefits to customers in their choice of workflow. As with the smaller GY-HM100 camcorder, .MP4 files can now be recorded onto the SDHC card along with .MOV files when the SxS adapter is not attached, providing great flexibility for your shooting and offering a unique dual media concept. Additionally, the new version of the GY-HM700 camcorder has a more powerful built-in DNR, producing higher picture quality.D

The GY-HM700, in combination with the optional SxS adaptor KA-MR100, provides the unique properties of dual-media recording capability and a choice of industry-leading file formats on both inexpensive and high-performance media. With the KA-MR100 media recorder docked, it is possible to record Sony XDCAM EX compatible .MP4 files onto high-speed SxS memory cards, while at the same time recording the same .MP4 files to inexpensive SDHC cards. Having two copies instantly available provides more versatility in the field, with the assurance of always having a back-up.

The .MP4 file format recorded on SDHC can be natively edited by non-linear systems that support XDCAM EX, and is not only suitable for Windows NLE systems but also Final Cut Pro. Also, .MP4 files recorded onto SxS media are compatible with the Sony XDCAM EX format. Recording in the editing system's native format eliminates the time consuming transfer step and dramatically speeds up the post-production workflow, a major advancement for JVC and the industry.

JVC is pleased that there are now even more options for this versatile camcorder. With the choice of not only the recording format, but also the recording media, the GY-HM700 offers optimum flexibility, together with simple integration into your existing workflow.

About JVC Professional Europe Ltd.
JVC Professional Europe Ltd. is a wholly owned subsidiary of Victor Company of Japan, one of the world's leading manufacturers and suppliers of a wide range of sophisticated high quality broadcast, professional, recording, playback and presentation equipment, along with computer imaging, internet communications, data storage solutions and CCTV. JVC Professional Europe Ltd. is committed to providing video and data-related solutions and service to customers in Europe, the Middle East and Africa. For more information, please visit www.jvcpro.eu.

David Parks September 14th, 2009 03:38 PM

I wonder if the price will go up. Will they call it the HM 710??

Steve J. Nordahl September 14th, 2009 04:22 PM

My HM700U is only two months old and they come out with this...

I mainly use MOV, however my hope is that they at least make this an upgrade type improvement, if you really need the mpg-4 ability really bad, then offer the user a method to return the unit for the service upgrade. Owner sends it to JVC and for a nominal charge your unit will be retrofitted.

Or better yet, a no charge upgrade, ship and ye shall receive the upgrade.

One can only hope. Fingers crossed...

Steve
Bethlehem, Pa

Sean Seah September 14th, 2009 06:16 PM

early adopters will be jumping at the new model if they do not offer a trade in!

Mike Laisney September 15th, 2009 03:59 AM

Hi guys

A JVC support guy ask me a month ago if I bought the KA-MR100G .

I said no, why? He told me don't buy it !, a second update will be release to unlock the MP4

recording on the HM700.

So before the end of the year we will able to do it :-)

Mike

James McBoyle September 15th, 2009 07:57 AM

Quote:

Originally Posted by Mike Laisney (Post 1355311)
Hi guys

A JVC support guy ask me a month ago if I bought the KA-MR100G .

I said no, why? He told me don't buy it !, a second update will be release to unlock the MP4

recording on the HM700.

So before the end of the year we will able to do it :-)

Mike

That'd be cool, even though I did buy the KA-MR100G with my HM700. Still, I like the choice of being able to record to two cards at the same time, so mine will be staying where it is rather that it becoming an ebay item. (now, if only the MR100G would work with MxR adapters or the Sony 60GB hard drive unit)

Have Fun,
Jim

Eric Deyerler September 18th, 2009 05:22 PM

Just seen the HM700 is listed under old models and on the jvc-webpage you will
find the new HM700E(A)/HM700U(A) and HM700CHE(A)/HM700CHU(A)

Steve J. Nordahl September 18th, 2009 06:58 PM

Well it looks like MP4 will be available in October 2009 per the JVC site. When I went to the page for my camera (GY-HM700U), I found this quote:

"MP4 file format
Available with or without the optional SxS Media Recorder (eff. Oct. 09)"

See the whole page here:

JVC Professional Features page

Lets hope this is one of many things that will be included in the firmware update. (Providing the upgrade for MP4 is made via firmware)

I found this also on the "More Details" Page:

"Optional SxS Media Recorder
By attaching the optional SxS media recorder, the GY-HM700 will record in the .MP4 format used by Sony's XDCAM EX™ onto high speed SxS memory cards. This compact recorder attaches directly to the GY-HM700 without an adapter, essentially becoming part of the camera. Simultaneous recording to SDHC and SxS memory is also possible, providing instant backup or archival recordings. The compact media recorder provides status information on its built-in LCD screen as well as on the camera's viewfinder. Recorded video on the SxS cards can be played back on the camera's LCD monitor or viewfinder.

.MP4 files can be recorded to SDHC cards without the Optional SxS Media Recorder when the latest firmware is installed in the camera. (As of 9/18/2009)"

Steve,
Bethlehem, Pa.

Steve J. Nordahl September 18th, 2009 07:04 PM

New Firmware for HM700 as of September 18, 2009!!!
 
Flash!!!

Firmware update is available for the 700 as of September 18, 2009 see here:

They've added MP4, and improved the DNR, as well as the previous class 10 card capability.

JVC Professional Software Download page

Steve

David Walton September 18th, 2009 07:26 PM

Steve...wow, that was fast!

I just added the new firmware link to the product page and have updated the support download page at JVC PROFESSIONAL PRODUCTS COMPANY

The new firmware gives existing owners of the GY-HM700 all of the updates that were announced at IBC with the "A" version. The model number is not changing, but updated cameras have an "A" sticker next to the model number to denote the update.

Basically, the firmware adds the ability to record .MP4 to SDHC cards without using the SxS adapter. It also provides improved DNR performance and Class 10 support.

All but a very few early GY-HM700's are eligible for the firmware update. Those early units will need to be updated by a JVC service technician. The website should identify those units and prevent the download.

A formal U.S. announcement will be made next week regarding the upgrade.

Dave Walton
Asst. V.P. Marketing Communications
JVC U.S.A.

Steve J. Nordahl September 18th, 2009 07:49 PM

Hi Dave,

Although I was able to download the update, I could not get it to go. I get flashing lights and no progress. I also get an error log on the card.

"Error : Battery

**/**/**/**:**
update start !
Error : size
Error : UPD file_header

????? UPDATE FAILER ! ?????
Error : FILE HEADER"


I followed the PDF instruction to a T. No battery, right off the AB power supply unit.
Any Ideas?

One thing I noticed is the file size is only 16kb??? rather small for a update. update 201 was 11,387kb. I'm thinking this might be the problem.



Steve

David Walton September 18th, 2009 08:56 PM

Steve,

The GY-HM700.UPD file (contained within the zip download) should be 11,377KB --almost the same size as the previous version. The compressed ZIP file is 4094KB.

I have confirmed that the file that is posted on the server is a mostly empty zip file. I have the correct file, but may not be available to post it until Monday morning. If you need it sooner, send me a private e-mail with your e-mail address.

Dave Walton
JVC

Peter Erfurt September 19th, 2009 05:30 AM

Split the update?
 
[QUOTE=David Walton;1370521]Steve...wow, that was fast!



All but a very few early GY-HM700's are eligible for the firmware update. Those early units will need to be updated by a JVC service technician. The website should identify those units and prevent the download.

Hi Dave,

I'm one of those few that has a unit, that have to go to JVC for an update.

Would it be an idea for JVC to split the update package into two, so that we could choose to ONLY have the MPEG4 functionality and skip the other updates.

That way I could send the camera in for the full update when there's a quiet period - and still get the much needed MPEG4 functionality (my guess is that there's no need to send in the cam for getting this??).

Eric Deyerler September 19th, 2009 06:17 AM

Thanks David for the good news
for HM700 owners, I send you
a personal message with my email.

Because I shot every day for for TV, Videojournalist,
make for TV-Munich a short-movie this
autumn and some imageshots for MPS/Astramedia eg.

Mike Laisney September 20th, 2009 03:35 AM

HI Guys

I need some explication, I did the update and MP4 format for Edius user like me it's great !

I don't understand this part ( what is SSE ? )
Ok I don't see any black spleet screen,
How can I check to be sure than I dont have it?


"Important notice:
When updating from SPL1030-V1-05 to this version, the BLACK level may change and SSE may appear.
If the SSE appeared after updated to SPL1030-V1-06 or later, confirm the Black adjustment.
Note:
10 minutes warming up of the camera is essential before checking the SSE."

Thanks a lot

Mike

David Walton September 20th, 2009 06:15 AM

Those notes apply only to very early firmware versions not supported by this upgrade. This is the reason we check your firmware prior to the upgrade. The message can be ignored.

Eric Deyerler September 20th, 2009 01:31 PM

I've installed the firmwareupgrade, it all works. The MP4 is good for PC-users and when I shot for customers editing on windows-PC-stations.

The better DNR eg. Noise-Reduction couldn't be seen now.

Joe Carney September 21st, 2009 10:33 AM

Eric, you mean there is less noise in the footage now?

James McBoyle September 22nd, 2009 06:12 AM

A quick question; I know the upgrader says to use a power supply rather than a battery, but as I'm missing a rather important component, (the four pin xlr power lead) could I upgrade my HM700 using a freshly-charged battery?

Have Fun.
Jim.

Asaf Benatia October 3rd, 2009 03:00 PM

Quote:

Originally Posted by James McBoyle (Post 1383838)
A quick question; I know the upgrader says to use a power supply rather than a battery, but as I'm missing a rather important component, (the four pin xlr power lead) could I upgrade my HM700 using a freshly-charged battery?

Have Fun.
Jim.

Does anyone has answer for that? Jim, did you update with battery?

Marcello Mazzilli October 3rd, 2009 03:46 PM

[QUOTE=Peter Erfurt;1372019]
Quote:

Originally Posted by David Walton (Post 1370521)
Steve...wow, that was fast!

All but a very few early GY-HM700's are eligible for the firmware update. Those early units will need to be updated by a JVC service technician. The website should identify those units and prevent the download..

Mine is one of those :(

Eugen Oprina October 3rd, 2009 05:55 PM

I did update with battery and worked well.
Eugen

James McBoyle October 4th, 2009 03:10 PM

Quote:

Originally Posted by Asaf Benatia (Post 1427364)
Does anyone has answer for that? Jim, did you update with battery?

I hadn't yet as I was waiting for an answer, plus this weekend has been a little busy. Now I see Eugen was successful in updating with battery I'll try myself.

Have Fun,
Jim.


All times are GMT -6. The time now is 12:40 PM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2025 The Digital Video Information Network