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-   Sony NXCAM NEX-FS700 CineAlta (https://www.dvinfo.net/forum/sony-nxcam-nex-fs700-cinealta/)
-   -   Broke the loupe first day (https://www.dvinfo.net/forum/sony-nxcam-nex-fs700-cinealta/510863-broke-loupe-first-day.html)

Tom Gresham September 21st, 2012 02:39 PM
Broke the loupe first day
 
Well, we bought the NEX FS700 after renting one.

Got it in this week, went out to shoot some video this morning. Had to put the loupe on and off several times. Didn't get it clipped back on securely, I guess, because it fell off. About four feet to the grassy yard.

Broke it. One element came out.

I've never used an external monitor, but I ordered the SmallHD DP-6 today. That seems like a better solution.

In the meantime, what's the contact info for Sony repair service?

Thanks.

Tom Gresham September 24th, 2012 04:32 PM
Re: Broke the loupe first day
 
Can someone here share the info on how to contact Sony for a repair on the magnifying loupe/eyepiece?

Thanks.

Dave Allen September 24th, 2012 08:43 PM
Re: Broke the loupe first day
 
Here you go:


Laredo Customer Satisfaction Center
Erick Molano
Customer Service CS3.
(866) 357 6230
Fax (956) 728 2132
Laredo Repair Center LaredoRepairCenter2 at am dot sony dot com

Tom Gresham September 25th, 2012 12:44 PM
Re: Broke the loupe first day
 
Thanks, Dave.


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