Problem with CD website
 

Hi,

I'm trying to find out how to activate the O7Q FS700 recording option once I get it on Tuesday. I will only have that day to prep before our shoot starts wednesday so Im trying to do as much as I can prior.

I registered myself on the Convergent Design website and tried to click on the Activate link. It comes up with a text "You do not have access to view this tab within the portal.". Ive tried on my Mac and PC and the same thing happens. On PC chrome I get a SQL exception error though...

So looks like somethings amiss?

Sami

Re: Problem with CD website
 

Here's what I see.

Re: Problem with CD website
 

Did you try deleting your cache and cookies and restarting your browser? It works fine for me.

Re: Problem with CD website
 

Hi,

Just tried and same result on five different browsers across all my devices - PC, Mac and iPhone...

Sami

Re: Problem with CD website
 

This is the SQL error I sometimes get trying to login.

Re: Problem with CD website
 

Got a reply from CD via twitter and they fixed it for me. Thanks!