Good to hear that you have a sharp cam now, Holger, after laying hands on yourself.
Anyway, returning it to you with focus slightly off for the two main ND settings is not what I would expect from a Prime support. Don't forget that Europeans pay a premium of about EUR 1,500.00 for this service.

Well I didn´t pay extra for premium support.
I bought my camera in late december at videocation in munich an got 2 years of premium support included.

Holger

What I am referring to is that the much higher European price is a result of the included Prime support.

I like the 13m and brick wall to adjust BF it makes sense to me.

Well, I've just checked mine FW - it's 1.02_0337, and I never had problems with back focus (which of course doesn't prove anything), but:

- have you noticed any other change in your camera performance, which would be worth sending mine for the FW update?

Well up to now, I couldn´t find any obvious changes.
As Sony likes to keep things secret, there is no kind of documentation about what has changed. They don´t even send back a remark what has been done with the camera.
And, to be honest, I think they don´t document it cause its just bugfixing.
Normally if they got a new feature or real improvements, they don´t keep that quiet.
But I really would like to know how many undiscovered bugs are sleeping, just waiting to give us the next hard time.

Holger

The EX is a Cylon camera, with all the memories and experiences of a normal human made Sony device........until activation. Then it will........rebel. Dramatically.

How could you humans have all been so blind?

Dr. Baltar
Instrument of God.

Wish me luck
 

I am sending my cam in to Sony today to have them fix the backfocus (and zoom toggle). Wish me luck.

I picked up my loaner from the dealer. The BF is certainly better on this. I need to test a little more to see if its spot on.

I just tried another EX-1 that my old company just bought. Their backfocus was off too as it turns out.

Sheesh.

B

I sent my ex1 back for the backfocus issue and happen to read the posts about the telephoto issues related to focus.. I Sony to make sure they also checked the lens for that as well. The tech said it was already packed and will likely ship out today... I told not ship it back unless they were sure the lens was ok, he claimed they had already addressed that issue while it was there.


I guess I will find that out in a few days

Chuck

Let us know how it works out Chuck.

I wonder how they check far focus using full telephoto.
They mentioned they checked for this?

They would have to have distant objects greater than 60 feet from the EX1 with the objects set in a line at the same focus distance and have them cover the entire field of view. Of course, the camera should not be angled to the subject and ideally set to f1.9 (open) to have DOF as tight as possible for critical adjustment.

Which brings up the million dollar question, what is the adjustment for this issue?

Hi, I just wonder how do you get rid of that extra menu?

Thank you

The menu disappears when you turn off/turn on the camera.

... or CANCEL back, and press the MENU button as ususal ;)

Eric's right, once you enable the service menu it remains until you power off.

back focus question
 

A quick question regarding focusing on infinity. Is it normal to have to roll back a bit from the full-stop setting of my focus ring to get to the infinity setting?

If I go to the full-stop on my focus ring, it seems to be focusing PAST infinity and I get a blurry image. Is this indicative of a back focus problem?