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-   -   Faulty remote not part of UK warranty (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/134776-faulty-remote-not-part-uk-warranty.html)

Bruce Rawlings September 26th, 2008 07:59 AM
Faulty remote not part of UK warranty
 
Have just arranged collection of EX1 for firmware update etc. Faulty remote is not covered- have to go through dealer to get it fixed!

Piotr Wozniacki September 26th, 2008 08:13 AM
Same with any other "add-ons" - the battery, the charger, etc (even though you got them in the same box with your camera).

BTW, are you sure it's not just dead battery inside the commander? How is it faulty?

Bruce Rawlings September 26th, 2008 10:16 AM
It has never worked. I have access to another EX1 that functions with its remote with no problems. It is a dead remote tried batteries etc.


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