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-   -   My computer delivered to someone else- help? (https://www.dvinfo.net/forum/taking-care-business/114852-my-computer-delivered-someone-else-help.html)

Janis Williams February 14th, 2008 04:25 PM

My computer delivered to someone else- help?
 
Any great ideas on what to do when your new computer is delivered to an unknown person (not listed in phone book in small town) at some address which is obviously not yours?

Allen Plowman February 14th, 2008 04:34 PM

worst case scenario, you can file a chargeback on the credit card you used to pay for the item. you will eventually get your money back. do you know where it was delivered? can you get it from them? if your name is on it, they do not have the legal right to keep it

Steve House February 14th, 2008 05:30 PM

Quote:

Originally Posted by Janis Williams (Post 826477)
Any great ideas on what to do when your new computer is delivered to an unknown person (not listed in phone book in small town) at some address which is obviously not yours?


The delivering company should have a record of its disposition

Janis Williams February 14th, 2008 08:07 PM

Quote:

Originally Posted by Allen Plowman (Post 826480)
worst case scenario, you can file a chargeback on the credit card you used to pay for the item. you will eventually get your money back. do you know where it was delivered? can you get it from them? if your name is on it, they do not have the legal right to keep it

Resolution has been achieved. I called Fedex, and they provided me the address of where it had been delivered. I went there and picked it up this afternoon. There were actually two Mac Pro boxes there, one that was suppose to be delivered there, and mine. I think the delivery guy assumed they went together and only looked at one of the shipping labels. What a dumb-dumb.


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