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-   -   Libec UK - Contact Phone Number/Good Aftersales Sevice Comment (https://www.dvinfo.net/forum/tripod-sticks-heads/123104-libec-uk-contact-phone-number-good-aftersales-sevice-comment.html)

Andy Wilkinson June 5th, 2008 08:13 AM

Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
 
I dropped my beloved Libec TH650 Tripod today on the pavement getting it out of the bag and the little locking lever for the tilt took the full impact/got damaged.

A quick phone call to B Hague of Nottingham (where I bought it) and they supplied me with Libec UK's telephone number;

It is 01527 596955

A very efficient guy on the end of the phone identified the correct spare part and it's in the post to me/I should have it tomorrow or day after.

Cost was 10 quid plus 2 quid postage and VAT total 14.10 which I'm very happy to pay to get it back to as new condition. Next time I'll take it out of the bag with more care!!!! - but just to let you fellow Brits know this telephone number (as a previous google search did not provide it easily.)

Mike Beckett June 5th, 2008 09:04 AM

This would be Ianiro UK, Libec's UK importer. They have a site here, which carries details of the Libec range:

(from Admin: link no longer valid)

They have a link to their own store which has a lot of Libec spare parts - I used it to get a spreader for my TH58 tripod recently ('cos it's about 6kg lighter than my Vinten legs!)

Andy Wilkinson June 5th, 2008 04:25 PM

Libec UK
 
Thanks Mike for the info and very useful link for the future (should I drop it again!)

EDIT: Part arrived as promised within 24 hrs and all is now well again!

Neil Hodgkinson April 2nd, 2017 06:26 PM

Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
 
I could do with a plate for my Libec tripod but I'm not sure about the Libec Europe website.
I'm a bit frightened to try the number.

Andrew Smith April 2nd, 2017 06:56 PM

Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
 
I'm not sure either as the pic doesn't show what the legs were attached to. Too scared to click any further!

Andrew

Andy Wilkinson April 2nd, 2017 11:43 PM

Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
 
Blummin heck! That old Libec link must have got hacked or "re-used".

Admin, best you take that link down.

I wouldn't click any further either, fearing virus attack, hidden malware etc...or a thump in the ribs from my wife who is just waking up next to me in bed ;-)

Google gave me this Libec Global website which appears to have some detailed parts/service information in the relevant sections...might seem a bit dull in comparison!

http://www.libec-global.com

Neil Hodgkinson April 3rd, 2017 03:29 AM

Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
 
I cant find it there either, just parts for there newest kit. It's a H70 II head, a lovely head at that but not to clever without the plate. I'll do some calling around today.

Chris Hurd April 4th, 2017 07:04 AM

Re: Libec UK - Contact Phone Number/Good Aftersales Sevice Comment
 
Many thanks for using the Report Post system. I have removed that hijacked link as suggested.

It's a shame Libec let it get away from them.


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