Titler Pro Update
 

Please do not download and install the new 120411 update of Titler Pro. Vegas Pro 11 users should stay with build 120402, which contains all of these same updates, and can be found here:

NewBlue Titler Pro - Titler Software for the Professional Editor's Schedule

Re: Titler Pro Update
 

Edward,

How can we tell what version we currently have? I open the Titler plugin but the plugin help (?) doesn't do anything. Can the version number be displayed?

Re: Titler Pro Update
 

I installed the new version from within Vegas 11 easily, by opening the HELP dialogue withing Titler Pro and checking on UPDATE, so I hope I did the right thing.
One problem I now have is that although everything runs really smoothly, and I have a great animation in the preview window, when I render out, the text disappears, just leaving the background! Help...

Re: Titler Pro Update
 

Right - two interesting follow-ups:
I checked the version number that NewBlue directed me to from within the app on Vegas 11 and checked the v. number to be 120411.
Also, although I can't render out the text when applied on it's own timeline as a media generator, if I add the titler as an effect on to a video clip, it renders out beautifully...
So, Edward, what's with the "bad" version number 120411 - if that's the right word?
And if I use your link to download the other version, will my activation key that I used before still work?
Questions, questions...

Re: Titler Pro Update
 

Same here. No way of telling what version I have.

Re: Titler Pro Update
 

Are you clicking Help/About NewBlue Titler Pro?

Works fine here and reports Version 1.0 Build 120402 (in my case)

Re: Titler Pro Update
 

...and mine, now that I downloaded the recommended version from Edward's link.
Still no luck with rendering any text via media generator route, only if NB Titler Pro is accessed as an effect.
Why should the text just disappear as soon as I hit render, but will play just fine in preview pane as well as full screen .

Re: Titler Pro Update
 

No, I was clicking the question mark, for plug-in help. It does nothing.

Now that you mentioned it, I finally found the Help thing and I have v. 1.0 Build 120402.

Vegas has a standard interface for its plug-ins. Every other plug-in supplier respects that. So why does NB have to create their own interface, just to throw us off?

I guess I can’t complain if it came “free” (well, actually included in the price of Vegas, whether we want it or not), but one thing is certain: I would never buy anything from NB. For crying out loud, they cannot even put the current build on their web site, and they do not include it in the name of the setup file, which always overwrites the old setup file, so we have no way of uninstalling it and installing an older version. Not to mention, you have to re-enter the serial number with every update.

NB is a nightmare!

Re: Titler Pro Update
 

In my experience the version number or build of almost any application is always found in the Help/About menu. Fairly standard, I thought.

Zenote, Pixelan, Magic Bullet Looks, the now defunct VelvetMatter, even Sony's own ProType Titler - all different interfaces to the standard Vegas look and feel, so no, it's not only NewBlue. Plugins for Photoshop or After Effects come in all manner of interfaces; audio plugins too - take iZotope's interface, for example. Personally I don't find them that hard to get to grips with and I certainly don't subscribe to the view that they are made just to throw us off.

Yeah, niggling. But personally I just can't get too overheated about that kind of thing. I'm not a stickler who insists things are done 'just so' and I certainly wouldn't refuse to take advantage of a potentially useful tool just because the serial number is not shown on the website! I use whatever tools tools are available to make videos my customers like and pay me good money for. If I can't find a serial number, or have to get to grips with a slightly different interface, or don't like the website, or the way the software installs, then I weigh up whether using the plugin gives me the edge over my competitors, makes my videos look better, or saves me time and makes me more money. If it does none of these, the plugin goes. I haven't yet uninstalled a NewBlue plugin.

I will disclose that I have always been an open fan of NewBlue and their plugins and I have been paid by them to write tutorials.

Re: Titler Pro Update
 

You guys keep refering to "the Help/About menu". Which "the" are you refering to? On my Vegas Help/About I don't see anything about New Blue Titler. As mentioned above, the "?" in the plugin window doesn't have it either. In my Start menu I see New Blue Titler Pro but the only thing there is an uninstall item.

Where is "the" Help/About that has the New Blue Titler version info?

D

Re: Titler Pro Update
 

Dennis, it's in the Titler Pro plugin's menu, not the Vegas menu. Load up the plugin, then in the plugin window select Help/About Titler Pro.

You're right, the ? is non-functional for some reason. EDIT: Of course the help documentation is still available through the Help menu itself (the Titler Pro help menu, of course!)

Re: Titler Pro Update
 

RE new blue titler...i have all latest vegas/titler/video card updates. In SVP 11 I am unable to render to 1080p mpg 4 when using NB Titler (with canon mxf) files. Could any of you please test for me with you own machines. I same problem on two different desktop computers. I can render to 1080 AVCHD only. Any thoughts? Many thanks guys

Re: Titler Pro Update
 

Ian, that's my problem too.
I'm trying to super titles on mxf clips and the text disappears on rendering. It's the same even without a clip, just plain text on black background.

Re: Titler Pro Update
 

Ian and Robin, have you reported this to NewBlue? Their support is excellent, I've found.

Re: Titler Pro Update
 

Hi Ian (Stark) thanks for reply...I haven't reported to New Blue as yet...I thought I would post here first to see if it was a 'real' issue...seems it may be...could you test for me (if you run vegas ?)

I wanted that particular render output for use on vimeo and youtube, however I have discovered this evening that both these sites accept AVCHD files now, so in a way it has become less of an issue not to be able to render out to 1080p mp4, but it would still be good if this issue could be resolved though!

thanks

Ian

Re: Titler Pro Update
 

Yes, I have reported it to NewBlue, but they don't seem to be able to replicate my fault...

Re: Titler Pro Update
 

Hi Ian,

I'd be happy to help, except I have no mxf files to test! If you could send me a very short (10 secs?) file I will have a play. Won't be able to look at it until tomorrow evening though as I am on a job all day.

Cheers,

Ian . . .

ian@vit-media.com

Re: Titler Pro Update
 

Ian, thanks, I have sent you a 60 mb mxf file via sendspace.com. I am not so entirely sure this is a new blue titler glitch, it may well be a vegas 11 glitch as I seem to have problems rendering out to 1080p even without titler content!! however, it is one of those niggly ones where sometimes it does it, sometimes it doesn't.

there error message is 'cannot determine the reason for this' or words to that effect.

I am kind of happy now that at least I can always render to full HD AVCHD and use those as a direct upload to youtube or vimeo, so for me it is not a great issue for now at least.

thanks for help

Ian C

Re: Titler Pro Update
 

Hi Ian,

All received (made me smile!).

Which rendering template exactly are you trying to use and have you made any changes to it? I'm actually just off on a job soon so may not be able to play with this until later.

Cheers,

Ian . . .

Re: Titler Pro Update
 

Ok, I didn't read through every post here but:

The current Vegas Pro 11 build is: 120402

You can see what build you have installed by going to Help - About on the Titler Pro GUI

If you installed 120411, please UNINSTALL it and then install 120402 - it can be found here:
NewBlue Titler Pro - Titler Software for the Professional Editor's Schedule

Re: Titler Pro Update
 

If you open any of our OpenFX effects, you will see it uses the standard Vegas layout. However, Titler Pro won't work in the standard Vegas layout so, yes, it does have a custom GUI. To get to the help, you simply go to the Help menu and there are several options there - including an option to open the help file.


We are listening to comments such as these and looking at what it would take to get the versioning information in other places. It's actually more difficult than it looks at first glance. We're also looking at the serial number issue - yes, right now you have to enter each time you install. I actually put a text file on my desktop with the serial number in it because I was installing so frequently but I realize that's not practical for 99.999% of the Titler Pro users.

Re: Titler Pro Update
 

Hi again Ian

my error message comes with any attempt to render out to sony mp4 1080p or internet 1080p ...

I was interested to hear a poster who said that he can only render anything when titler is added as a filter rather than direct. I tried this hoping it was a solution, but still got an error message. Just wondering still if it is a vegas issue though?

thanks

Ian C

p.s. yes that guy struggled a bit to get his piece to camera done :)

Re: Titler Pro Update
 

What is the actual error message?

Re: Titler Pro Update
 

it merely says - the error could not be identified

Re: Titler Pro Update
 

So there's nothing more to the error at all? That honestly does not sound like an error caused by Titler Pro.

Re: Titler Pro Update
 

'an error has occurred whilst creating media file XXX..the reason for the error could not be determined'

is what it actually says.

what is odd is that it does this on two separate computers and they have different graphic cards, both windows 7.

it's a puzzle, and was a frustration until i found that you tube and vimeo will take avchd files no problem now really

I feel like it is a vegas 11 bug myself, but it's odd that it only happens when i render something to 1080 p and new blue titler is part of the mix?!

Ian

Re: Titler Pro Update
 

That's definitely a Vegas issue. I've seen that error message reported many times.

Re: Titler Pro Update
 

Ian, did/can you try it in the 32bit version of vegas? I have found the NB titler pgm is much more stable in the 32bit version. ( that last update does work better in 64bit now ) One thing I noticed in the 64bit version, if you have a project with many NB titles, and mixed in video clips and you save the project, then hit the new button, vegas crashes for me say 60% of the time. In this case I have to close the project first, then hit new. It does not happen all the time but it happened right after I updated to this newest version.

They really did a great job in fixing "thebugs" in NB titler. If anyone gave up on it in the past I really recommend it now. I know I sent them my pet pev list and they fixed everything on it and likely many more things from other people too. Clicking on the text in the main window now works, the text paragraphs below have stopped jumping around when you try to edit the text, I can now edit the clips with out crashing in 64bit, the Main window now re-sizes properly if you use it on a 2nd monitor and seems to remember where you left it AND it keeps your settings too, they have speed up the addon now, it is much faster to work with, and when you try to adjust the length of a text paragraph it stopped jumping all over the place too. The best part is all of these things work in the 64bit version which I could only get to work in the 32bit version. Version 111115 ( along time ago ) worked in the 32bit version and I was able to complete my project and only now, I can open that project in the 64bit version and not have it crash. WTG NB.

Re: Titler Pro Update
 

Ian, did/can you try it in the 32bit version of vegas? I have found the NB titler pgm is much more stable in the 32bit version. ( that last update does work better in 64bit now ) One thing I noticed in the 64bit version, if you have a project with many NB titles, and mixed in video clips and you save the project, then hit the new button, vegas crashes for me say 60% of the time. In this case I have to close the project first, then hit new. It does not happen all the time but it happened right after I updated to this newest version.

They really did a great job in fixing "thebugs" in NB titler. If anyone gave up on it in the past I really recommend it now. I know I sent them my pet pev list and they fixed everything on it and likely many more things from other people too. Clicking on the text in the main window now works, the text paragraphs below have stopped jumping around when you try to edit the text, I can now edit the clips with out crashing in 64bit, the Main window now re-sizes properly if you use it on a 2nd monitor and seems to remember where you left it AND it keeps your settings too, they have speed up the addon now, it is much faster to work with, and when you try to adjust the length of a text paragraph it stopped jumping all over the place too. The best part is all of these things work in the 64bit version which I could only get to work in the 32bit version. Version 111115 ( along time ago ) worked in the 32bit version and I was able to complete my project and only now, I can open that project in the 64bit version and not have it crash. WTG NB.

Re: Titler Pro Update
 

Thanks, Ed, that’s good to know. :)

Re: Titler Pro Update
 

Update -

I just completed a short edit without any NewBluePT titling at all, out of interest I tried to render to 1080p mp4, and got that same error message again...this now leads me to think it is a Vegas 11 bug.

Could any users tell me if you have any problems rendering to this 1080 p template?

I am now rendering to AVCHD so it's no longer a massive issue to me, but if there is a bug then Sony team should know for future corrections.

thanks for all replies ( and yes I am on 32bit).

Re: Titler Pro Update
 

Ian, I got a last minute job shooting an event so I am just checking email etc from the hotel. I had a quick look at the issue (with and without TP on the timeline). Worked fine using every template! (Sorry, don't mean to rub it in!). One config difference I can see is that I am using the 64 bit version and you say you're using 32 bit Vegas, is that right? I have a geforce gtx 580 with latest drivers.

Probably won't be able to respond at all again this evening and won't be home until late tomorrow night now.

Cheers.

Re: Titler Pro Update
 

Jeez, I finally found it. I guess I'm just not used to plugins having menu items.

Anyway, I've got 111024 so I'm off to get the 120402 version Edward linked to. Whoa! I see a $299.95 price tag. Somehow I thought this was a free upgrade to the version supplied with Vegas 11 Pro. I guess I gotta go back and read this thread (and New Blue's recent emails) to see what's going on.

[UPDATE: I take it the version linked to in an email I got from New Blue is not to be used?]

D

Re: Titler Pro Update
 

The price for the retail version is $299.

The version here is a free upgrade for Vegas Pro 11 users:
NewBlue Titler Pro - Titler Software for the Professional Editor's Schedule

Vegas Pro 11 users do not need the $299 unless they also wish to run it in other versions of Vegas without a watermark.

Re: Titler Pro Update
 

Thanks Edward. That was the link I went to before. The $299.95 graphic next to the Download button was what concerned me. It wasn't at all clear that the Download button gives you the free Vegas 11 plugin update. I got it and installed it and now I'm on build 120402.

D