capture issue at DVinfo.net

Dale Guthormsen · December 12th, 2007, 05:27 PM

Good evening,

I recently have had both my computers and both my adobe programs not be able to find the cameras.
I use 1.5pro and elements 2.0
Cameras, xl2, gl2, and a zr 800 as a player.

I have gone to options and tried standard, alternate 1 and alternate 2 and the other ones on the list.

one computer is a dell p4 other is an amd64 HP.

Both computers in the past down loaded a hundred or teo hours of video.

I use scenealyzer to do my capturing and then down load to the other programs, which works but sometimes I do not want to do it that way!!!

Any ideas???

thank you for any aid!!!

Trond Saetre · December 12th, 2007, 06:19 PM

Dale, have you tried reinstalling the Premiere?
I remember I had the same issue once or twice when I was using the Premiere pro 1.0. And reinstalling helped me.
Now I'm using Premiere Pro 2.0 and haven't had any issues so far.
(I'm using the Canon XM2)

Dale Guthormsen · December 16th, 2007, 10:38 AM

Tronde,

I will give that a try and get back to you, but I have to finish the three weddings I am editing this week first- cant afford a disaster at this point in time!!

Ervin Farkas · December 17th, 2007, 11:52 AM

It's a pretty well documented frustration with Premiere, no one has really figure out what happens, nor do we know if it's really a Premire issue or a Windows issue. What helps sometimes: power down everything, connect them together, then start camera and start computer - the PC may detect "new hardware" and install the driver. In other cases only reinstalling Windows solved my problem.

December 12th, 2007, 05:27 PM	#1
Dale Guthormsen Inner Circle Join Date: Jun 2005 Location: Saskatchewan Posts: 3,048	capture issue Good evening, I recently have had both my computers and both my adobe programs not be able to find the cameras. I use 1.5pro and elements 2.0 Cameras, xl2, gl2, and a zr 800 as a player. I have gone to options and tried standard, alternate 1 and alternate 2 and the other ones on the list. one computer is a dell p4 other is an amd64 HP. Both computers in the past down loaded a hundred or teo hours of video. I use scenealyzer to do my capturing and then down load to the other programs, which works but sometimes I do not want to do it that way!!! Any ideas??? thank you for any aid!!! __________________ DATS ALL FOLKS Dale W. Guthormsen

December 16th, 2007, 10:38 AM	#3
Dale Guthormsen Inner Circle Join Date: Jun 2005 Location: Saskatchewan Posts: 3,048	Tronde, I will give that a try and get back to you, but I have to finish the three weddings I am editing this week first- cant afford a disaster at this point in time!! __________________ DATS ALL FOLKS Dale W. Guthormsen

December 17th, 2007, 11:52 AM	#4
Ervin Farkas Inner Circle Join Date: Aug 2005 Location: Atlanta/USA Posts: 2,515	It's a pretty well documented frustration with Premiere, no one has really figure out what happens, nor do we know if it's really a Premire issue or a Windows issue. What helps sometimes: power down everything, connect them together, then start camera and start computer - the PC may detect "new hardware" and install the driver. In other cases only reinstalling Windows solved my problem. __________________ Ervin Farkas www.AtlantaLegalVideo.com

December 12th, 2007, 06:19 PM	#2
Trond Saetre Inner Circle Join Date: Jun 2003 Location: Bergen, Norway Posts: 3,375	Dale, have you tried reinstalling the Premiere? I remember I had the same issue once or twice when I was using the Premiere pro 1.0. And reinstalling helped me. Now I'm using Premiere Pro 2.0 and haven't had any issues so far. (I'm using the Canon XM2)