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Old April 5th, 2008, 01:19 AM   #1
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Join Date: May 2007
Location: Huntington Beach, CA
Posts: 41
PP installation fails to extract?

I am attempting to install a trial version of premiere pro. However I cannot complete the extraction of the files. A popup box says I should check if I have enough computer space (I have 500 G plenty) and I should check the permissions of the folder the files are being installed to (but the installation is creating the folder!)

I am installing on xp professional version. I've tried to install while in the safe mode, and have the same problem.

I do have some minor driver problems I haven't cleared up, I was hoping I could install anyways. But I know Premiere Pro is extremely touchy. Also should I completely turn of norton antivirus?
Mark Yang is offline   Reply With Quote
Old April 5th, 2008, 01:52 AM   #2
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Join Date: Dec 2004
Location: Brisbane, Australia
Posts: 99
(1) Make sure you log onto windows as Administrator or having administrator privileges.
(2) Perhaps the download didn't complete successfully.
(3) A misbehaving computer (including bad drivers) is not a good start for anything (neither installations nor normal operations).
(4) Turning off antivirus is often a good thing for installations, but I would not expect it to be necessary. You more likely have other problems.
Colin Pearce is offline   Reply

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