PP installation fails to extract? at DVinfo.net

Mark Yang · April 5th, 2008, 01:19 AM

I am attempting to install a trial version of premiere pro. However I cannot complete the extraction of the files. A popup box says I should check if I have enough computer space (I have 500 G plenty) and I should check the permissions of the folder the files are being installed to (but the installation is creating the folder!)

I am installing on xp professional version. I've tried to install while in the safe mode, and have the same problem.

I do have some minor driver problems I haven't cleared up, I was hoping I could install anyways. But I know Premiere Pro is extremely touchy. Also should I completely turn of norton antivirus?

Colin Pearce · April 5th, 2008, 01:52 AM

(1) Make sure you log onto windows as Administrator or having administrator privileges.
(2) Perhaps the download didn't complete successfully.
(3) A misbehaving computer (including bad drivers) is not a good start for anything (neither installations nor normal operations).
(4) Turning off antivirus is often a good thing for installations, but I would not expect it to be necessary. You more likely have other problems.

April 5th, 2008, 01:19 AM	#1
Mark Yang Regular Crew Join Date: May 2007 Location: Huntington Beach, CA Posts: 41	PP installation fails to extract? I am attempting to install a trial version of premiere pro. However I cannot complete the extraction of the files. A popup box says I should check if I have enough computer space (I have 500 G plenty) and I should check the permissions of the folder the files are being installed to (but the installation is creating the folder!) I am installing on xp professional version. I've tried to install while in the safe mode, and have the same problem. I do have some minor driver problems I haven't cleared up, I was hoping I could install anyways. But I know Premiere Pro is extremely touchy. Also should I completely turn of norton antivirus?

April 5th, 2008, 01:52 AM	#2
Colin Pearce Regular Crew Join Date: Dec 2004 Location: Brisbane, Australia Posts: 99	(1) Make sure you log onto windows as Administrator or having administrator privileges. (2) Perhaps the download didn't complete successfully. (3) A misbehaving computer (including bad drivers) is not a good start for anything (neither installations nor normal operations). (4) Turning off antivirus is often a good thing for installations, but I would not expect it to be necessary. You more likely have other problems.