View Full Version : Server downtime this morning... resolved, obviously


Chris Hurd
May 6th, 2014, 10:44 AM
Short story: the site was borked for a couple of hours but now we're back in business. Apologies for the hassle.

Michael Bradshaw
May 6th, 2014, 11:07 AM
I don't seem to be able to access the main page of the forum. It pops up with "page not found." and the address bar shows http://www.dvinfo.net/forum/.%20$uredir%20.

Just in case there's still an issue somewhere. M.

Edward Troxel
May 6th, 2014, 11:48 AM
On one machine, I'm seeing that on many direct links. Digital Video News, Reviews and Forums at DVInfo.net (http://www.dvinfo.net) works but as soon as I click on "Forum" I get that /. $uredir . added as well.

I tried a link direct to the "NewBlue" forum and it worked. I then clickde on the "Cross-Patform Post Production Solutions link and that worked as well. I then clicked on the DV Info Net link and got the strange addition again.

I tried exiting and restarting the browser but that made no difference.

This machine appears to be working fine. However, I typically never access dvinfo from this machine so, obviously, nothing would be cached here. The main machine I use is not working correctly at this time.

Roger Van Duyn
May 6th, 2014, 12:12 PM
I couldn't get in using latest Firefox, but can get in using latest Internet Explorer.

Just tried FireFox again. When I refresh the tab, now I can access the home page. But I still can't access the forum pages, they still appear blank with /.$uredir added in the address bar. Refreshing the tab in FireFox doesn't work nor does editing out the extra characters in the address bar.

But at least I can get on using IE.

Also can get in using my tablet having an older version of Android. Just no FireFox.

Bruce Watson
May 6th, 2014, 01:02 PM
I'm on a windows 8.1 machine. Current Firefox 28.0 can't read the forums. It gives me a page of malformed HTML, followed immediately by a switch to "http://www.dvinfo.net/forum/.%20$uredir%20." and a "Page not found" error. Firefox can get to and read the home page, but not the forum page. Been like this for at least 5 hours.

On the same machine, Safari can read the forums just fine (what I'm posting this with). Odd, that.

Pete Bauer
May 6th, 2014, 01:10 PM
Same prob on my iPad Air, but not iPhone or Win 7 laptop. Must be some sort of caching issue but even a reboot of the IPad won't clear it.

Chris Hurd
May 6th, 2014, 01:15 PM
Pretty sure it is a cache thing. Chrome wasn't working for me earlier, but now it is.

Roger Van Duyn
May 6th, 2014, 01:16 PM
I thought I was on latest FireFox, but it was 28.0 However, after updating to FireFox 29.0, still same problem.

OS is Windows 7 Professional SP1, 64 bit, fully updated

Okay, cleared the cache. Forums are now working with FireFox again on my main PC.

Bruce Watson
May 6th, 2014, 01:51 PM
I thought I was on latest FireFox, but it was 28.0 However, after updating to FireFox 29.0, still same problem.

OS is Windows 7 Professional SP1, 64 bit, fully updated

Okay, cleared the cache. Forums are now working with FireFox again on my main PC.

Yes. Me also. Updated to 29.0 with same results, cleared cache and suddenly all is well again. Probably a cached script? Who knows? I'm just glad it's back with a minimum of drama.

Pete Bauer
May 6th, 2014, 02:09 PM
IPad prob resolved by going into Settings > Safari and clearing the cache, history and cookies. Not sure which of the three was the magic bullet.

Chris Harding
May 6th, 2014, 10:45 PM
Hi Chris

I can go everywhere except the main Weddings and Events Forum ...I can even access the members only bit but not Weddings and Events.. Any ideas?? Main forum page is all good and all accessible.

Chris

Adam Stanislav
May 7th, 2014, 07:49 AM
Any ideas??
I was unable to come here for two days. Then, on another forum, someone suggested clearing the browser cache. So I did and, as you can see, I am here now. I did not have to delete my cookies, my browser history, just the cache. I suggest you try the same.

Chris Harding
May 7th, 2014, 08:05 AM
Hey Adam

That's the first thing I did. Now I have another issue. The main forum comes up fine but I have to click on the thread two or three times ..the first two tries it just reverts back to the main page after a second but if you persist it eventually lets you in and you can post! On IE 10 you used to be able to hit F12 and click "Clear Browser Cache" but it's gone on IE 11

I can still navigate all or most topics except weddings and Events main title ..I can click and view the latest thread but the main wedding page just comes up with a page of code and then a "bad link" report from Google.

I'm mystified!! The browser header shows "http://www.dvinfo.net/forum/wedding-event-videography-techniques/.%20$uredir%20." and then "The link appears to be broken" message

Chris

Edward Troxel
May 7th, 2014, 08:38 AM
I solved my problem by clearing history. Once that was done, I can now access everything again.

Adam Stanislav
May 7th, 2014, 12:39 PM
That is strange, Chris. I never go to the Weddings / Events section of the forum. But I have just checked and was able to get there. I know that does not help you, unfortunately. I would still try to clear my cache again and see if, perhaps, this time it works.

Edward Troxel
May 7th, 2014, 12:41 PM
Adam, the pages I was able to access were the ones I never go to. The ones I could not access were the ones I always go to. By clearing the history, I'm not able to access all pages again.

Adam Stanislav
May 7th, 2014, 04:07 PM
By clearing the history, I'm not able to access all pages again.

No, not history. Cache. The cache is where your browser keeps the content of visited pages. And if it stored any while the server was down, it will assume it can just show you the saved contents.

By clearing the cache you force the browser to download all contents anew.

Ervin Farkas
May 7th, 2014, 06:03 PM
Google Chrome will not work until you clear your browsing history.

It was pretty darn fanny... looked like good old hacker code.

Andrew Smith
May 7th, 2014, 06:06 PM
I cleared my cache and it's been working for me.

Then I received an email notification with a link for the latest post .... and it borked on me again. (The link was http://www.dvinfo.net/forum/wedding-event-videography-techniques/523066-why-do-brides-value-photos-more-than-video-new-post.html)

Andrew

Chris Harding
May 7th, 2014, 06:42 PM
Well I cleared temp internet files and history but not cookies?? I still get code if I click on Wedding and Events Techniques but I can go directly to any individual thread in the same forum if it's been posted.

I clicked on Andrews link above and it works fine for me!

Is there any special way to clear the cache in IE 11 ??? Still seems like something is not right on the Weddings and Events page

Chris

Chris Harding
May 8th, 2014, 12:51 AM
Shucks I'm still having an issue!!

I can easily access the latest post on the wedding forum and respond but the main forum list still kicks up code and the same "link is broken" error !!

Anyone else with the same problem?? Rest of the form seems fine..it's just the main Weddings and Events listing

UPDATE : I eventually had to delete all cookies as well as temp files and history and all is well now but had to log into the forum afresh !! YAY!!

Chris

Chris Harding
May 9th, 2014, 02:24 AM
I can go anywhere on the forum now BUT because I deleted cookies I have to log in again. Problem is that if I check the box that says "Remember Me" it doesn't!! So every time I want to go to DVInfo I have to go thru the login process every time. Even if I agree with the Win prompt that asks if I want to save the password it doesn't even remember that either!

Anyone know why this is happening?? It used to remember me prior to the server issues??

Chris

Chris Hurd
May 9th, 2014, 09:03 PM
Chris -- I'll have my IT guy check into this. Stand by. Sorry for the hassle.

Bob Hart
May 10th, 2014, 12:03 AM
Luddites rule. Google Chrome on Windows XP is fine, at least presently.

Chris Harding
May 10th, 2014, 12:13 AM
Hi Chris

Not a problem it has been resolved now thank goodness. For anyone else having issues with IE 11 you need to delete the cache AND also uncheck the option that tells you to preserve frequently visited sites
So I had Temp files, cookies and history checked and then did the delete and it all worked BUT it wouldn't allow me to stay logged on to the forum because you then have to go back to the options and do a second temp files and history delete BUT keep cookies unchecked and the important thing is to recheck the Preserve frequently visited sites (first option again (which I didn't do) so it never creates a cookie so you have to log in every time.

All is perfect now on my favourite forum !!

Chris

Daniel Epstein
May 10th, 2014, 06:09 PM
I had problems early today Saturday 05102014 with Google Chrome MacBook Pro Mavericks. I could get to DVInfo.net but forums were not found. Using my IPad now later in the day.

Chris Hurd
May 12th, 2014, 08:47 AM
Glad to know that this issue is finally shaking out... if anyone is still having trouble, try this:

14 Ways to Clear Your Browser's Cache - wikiHow (http://www.wikihow.com/Clear-Your-Browser's-Cache)

Daniel Epstein
May 13th, 2014, 07:38 AM
Just Cleared my Chrome Browser Cache on a Maverick powered Mac and I got to the forums properly after not being able to. Let's see how long it lasts