Maintenance on GL2? at DVinfo.net

January 18th, 2005, 02:56 PM

Hello everyone,

I have a questions about getting cameras 'checked up' by the manufacturer. I own a fleet of 4 GL2's, and wanted to hear everyone's thoughts on this.

Does anybody recommend getting their cameras 'checked up' by the Canon to make sure everything is in proper working order every now and then? IE- everything is lined up, cleaned, etc.

If so, what is a general rule of thumb as to when to do this? My cameras are used about 15-30 hours per month on average between April and October with very little use November through March.

Any suggestions or insight on this is appreciated... including costs of such maintenance if anyone knows:)

Thanks!

Chris Hurd · January 18th, 2005, 03:34 PM

I recommend sending them in to Canon Factory Service in Jamesburg, NJ at least once per year.

January 18th, 2005, 04:02 PM

That is my initial plan. Have you done that before Chris? What do they charge you for 'the works'? I have a quote of $240 (before s&h) for maintenance on two cameras... does that sound right to you?

Chris Hurd · January 18th, 2005, 08:07 PM

Matt

I have owned only an XL1, not a GL. The price sounds just right. It's basically a labor charge and is no more or less expensive than any other camcorder manufacturer. Think of it like an oil change. Anything with complex moving parts and electronics, like your car or camcorder, requires regular maintenance. They'll take good care of you.

Jim OMalley · January 19th, 2005, 08:45 AM

I just had my GL2 serviced at Canon (I live in NJ so was able to bring it to them). They fixed some small problems and gave the camera a complete maintenance service for $240, plus tax and shipping back to me. The $240 is their standard charge for this kind of GL2 service.

They were very professional and helpful. The camera service was done promptly, and they overnighted it back to me.

January 18th, 2005, 02:56 PM	#1
Guest Posts: n/a	Maintenance on GL2? Hello everyone, I have a questions about getting cameras 'checked up' by the manufacturer. I own a fleet of 4 GL2's, and wanted to hear everyone's thoughts on this. Does anybody recommend getting their cameras 'checked up' by the Canon to make sure everything is in proper working order every now and then? IE- everything is lined up, cleaned, etc. If so, what is a general rule of thumb as to when to do this? My cameras are used about 15-30 hours per month on average between April and October with very little use November through March. Any suggestions or insight on this is appreciated... including costs of such maintenance if anyone knows:) Thanks!

January 18th, 2005, 03:34 PM	#2
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,366 Images: 513	I recommend sending them in to Canon Factory Service in Jamesburg, NJ at least once per year. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

January 18th, 2005, 08:07 PM	#4
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,366 Images: 513	Matt I have owned only an XL1, not a GL. The price sounds just right. It's basically a labor charge and is no more or less expensive than any other camcorder manufacturer. Think of it like an oil change. Anything with complex moving parts and electronics, like your car or camcorder, requires regular maintenance. They'll take good care of you. __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

January 18th, 2005, 04:02 PM	#3
Guest Posts: n/a	That is my initial plan. Have you done that before Chris? What do they charge you for 'the works'? I have a quote of $240 (before s&h) for maintenance on two cameras... does that sound right to you?

January 19th, 2005, 08:45 AM	#5
Jim OMalley Regular Crew Join Date: Dec 2003 Location: New Jersey Posts: 81	I just had my GL2 serviced at Canon (I live in NJ so was able to bring it to them). They fixed some small problems and gave the camera a complete maintenance service for $240, plus tax and shipping back to me. The $240 is their standard charge for this kind of GL2 service. They were very professional and helpful. The camera service was done promptly, and they overnighted it back to me.