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Canon XH Series HDV Camcorders
Canon XH G1S / G1 (with SDI), Canon XH A1S / A1 (without SDI).


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Old March 28th, 2008, 11:34 AM   #1
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Is my Xh a1 broken

I turned on my 4 month old canon xh a1 last night to receive the scare of my life, when i turn it on in any mode all i get on the viewfinder and the lcd is a blank white screen.

Has anyone heard of this happening before.

Should this be covered under warranty.
Mark Doherty is offline   Reply With Quote
Old March 28th, 2008, 12:38 PM   #2
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It definitely should be under warranty.
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Old March 28th, 2008, 02:36 PM   #3
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It's free, so when you send it in ask to join the XL-XL owners club. The do give priority for members.
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Old March 28th, 2008, 05:48 PM   #4
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Quote:
Originally Posted by Mark Doherty View Post
... when i turn it on in any mode all i get on the viewfinder and the lcd is a blank white screen.
I'm assuming you mean all shooting modes & not playback mode as well? If so, check your standby/lock switch :)

edit: ooops! I didn't notice the "white screen".
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Old March 29th, 2008, 12:03 AM   #5
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What mode do you turn it on to? Manual ("M")? If so, then you need to adjust your exposure. Try turning it to the very last option (the green square) and see if you still get nothing but white.
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Old March 29th, 2008, 07:22 AM   #6
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Also locate the reset button under the flip-out LCD panel near the speaker and press it with the end of a a paper clip -- I believe you need to have the power source disconnected when doing this. If it doesn't work, then it's a trip to Canon service. If it works, then perform a full system reset via Menu > System Steup > Reset All > Yes.
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