Xh A1 Tape eject issues

Michael DAmbrose · April 7th, 2012, 10:49 AM

Jeremy,
Curious -- what did that list of fixes cost you?

--Mike

Jeremy Daniel · April 7th, 2012, 06:19 PM

$420 fixed and shipped to my door.

Maurice Covington · April 9th, 2012, 06:30 AM

wow! That's expensive. I have an issue with one of my XHA1's but I knowingly traded for the camera. Like your camera, it has a broken on board mic. It's not a big deal for me because I use a RODE mic with the unit. I'm curious to know if they gave an actual cost breakdown. More specifically, did they say what the cost is to repair the mic?

Jeremy Daniel · April 11th, 2012, 03:09 PM

They didn't give me a break down of each part...just a total part cost.

I received the camera today from Canon...so nice. So so nice.

Eric Olson · April 11th, 2012, 04:59 PM

Quote:

Originally Posted by Jeremy Daniel

I received the camera today from Canon...so nice. So so nice.

Congratulations! Given all the things they fixed, it sounds like a bargain. The XHA1 is a wonderful camera for the 20x zoom and high resolution image it obtains with CCD sensors at a reasonable price.

Allan Black · April 11th, 2012, 07:45 PM

Quote:

Originally Posted by Jeremy Daniel

I received the camera today from Canon...so nice. So so nice.

So what's the story with your A1 handgrip Jeremy .. did yours already have it, or did it get the free upgrade?

Others will be interested to know if it's still available. Thanks.

Cheers.

Jeremy Daniel · April 11th, 2012, 08:10 PM

Let me grab my slip quick..

Yep, they replaced it. "Cover Ass'y, Handle: DY1-9032-000 : QTY 1"

Make sure you request it though. If it wasn't for the sticky, I would not have known about it.

Allan Black · April 12th, 2012, 07:45 PM

"Mic glued to unit" listed in your estimate probably means the previous owner broke the 'on camera' mic off the A1 and tried to repair it by glueing it
back in place.

There's a sticky up top about that and Canon repairing it means that now, you shouldn't get any noise from camera vibration in your audio
when you use that mic.

----------------------------------------------------------

"Cover Ass'y, Handle: DY1-9032-000 : QTY 1"

"QTY 1." there are two and from memory, it was the handle (or handgrip) closest to the lens that wasn't strong enough and breaking off some folks A1 cams.

If you got a total cost on your invoice, are you sure Canon fitted the new 'handle' as their advertised *free* replacement part?

Did they tell you that over the phone?

Cheers.

Jeremy Daniel · April 12th, 2012, 07:51 PM

Meh...I assumed. The total part cost was 130 for everything. I should've asked them when I was chatting on the phone.

Allan Black · April 12th, 2012, 08:01 PM

Don't worry about it mate, press on with your new A1.

The next thing I'd suggest, is to check out the 'free' custom presets up top. Are you up for that already? :)

Cheers.

Jeremy Daniel · April 14th, 2012, 08:00 PM

I tried to download the custom settings but I have having issues. Are these broken files now since they are a few years old?

Allan Black · April 14th, 2012, 08:56 PM

I don't know but they should be Ok .. read through the download instructions up top, start at post 17.

To save you some time, you might try VIVIDRGB I found it to be very good.

You can install it manually but be careful it's easy to enter wrong values, check post 78 for its values.

Cheers.

Maurice Covington · April 15th, 2012, 12:14 PM

It's probably been about 6 months since I downloaded the Canon Presets but when I did, there didn't seem to be a problem with them at the time. Now that being said, honestly, I haven't used them. I typically white balance and make all of the necessary on camera manual adjustments. This is a part of my camera that I really need to get into. I just don't have enough confidence in my understanding of all of the settings and how they influence on another.

April 7th, 2012, 10:49 AM	#16
Michael DAmbrose Regular Crew Join Date: Jul 2005 Location: Middletown, CT Posts: 49	Re: Xh A1 Tape eject issues Jeremy, Curious -- what did that list of fixes cost you? --Mike

April 7th, 2012, 06:19 PM	#17
Jeremy Daniel New Boot Join Date: Apr 2011 Location: Harrisburg, PA Posts: 10	Re: Xh A1 Tape eject issues $420 fixed and shipped to my door.

April 9th, 2012, 06:30 AM	#18
Maurice Covington Major Player Join Date: Oct 2010 Location: Plainfield, Illinois Posts: 236	Re: Xh A1 Tape eject issues wow! That's expensive. I have an issue with one of my XHA1's but I knowingly traded for the camera. Like your camera, it has a broken on board mic. It's not a big deal for me because I use a RODE mic with the unit. I'm curious to know if they gave an actual cost breakdown. More specifically, did they say what the cost is to repair the mic?

April 11th, 2012, 03:09 PM	#19
Jeremy Daniel New Boot Join Date: Apr 2011 Location: Harrisburg, PA Posts: 10	Re: Xh A1 Tape eject issues They didn't give me a break down of each part...just a total part cost. I received the camera today from Canon...so nice. So so nice.

April 11th, 2012, 08:10 PM	#22
Jeremy Daniel New Boot Join Date: Apr 2011 Location: Harrisburg, PA Posts: 10	Re: Xh A1 Tape eject issues Let me grab my slip quick.. Yep, they replaced it. "Cover Ass'y, Handle: DY1-9032-000 : QTY 1" Make sure you request it though. If it wasn't for the sticky, I would not have known about it.

April 12th, 2012, 07:45 PM	#23
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,887	Re: Xh A1 Tape eject issues "Mic glued to unit" listed in your estimate probably means the previous owner broke the 'on camera' mic off the A1 and tried to repair it by glueing it back in place. There's a sticky up top about that and Canon repairing it means that now, you shouldn't get any noise from camera vibration in your audio when you use that mic. ---------------------------------------------------------- "Cover Ass'y, Handle: DY1-9032-000 : QTY 1" "QTY 1." there are two and from memory, it was the handle (or handgrip) closest to the lens that wasn't strong enough and breaking off some folks A1 cams. If you got a total cost on your invoice, are you sure Canon fitted the new 'handle' as their advertised free replacement part? Did they tell you that over the phone? Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

April 12th, 2012, 07:51 PM	#24
Jeremy Daniel New Boot Join Date: Apr 2011 Location: Harrisburg, PA Posts: 10	Re: Xh A1 Tape eject issues Meh...I assumed. The total part cost was 130 for everything. I should've asked them when I was chatting on the phone.

April 12th, 2012, 08:01 PM	#25
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,887	Re: Xh A1 Tape eject issues Don't worry about it mate, press on with your new A1. The next thing I'd suggest, is to check out the 'free' custom presets up top. Are you up for that already? :) Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

April 14th, 2012, 08:00 PM	#26
Jeremy Daniel New Boot Join Date: Apr 2011 Location: Harrisburg, PA Posts: 10	Re: Xh A1 Tape eject issues I tried to download the custom settings but I have having issues. Are these broken files now since they are a few years old?

April 14th, 2012, 08:56 PM	#27
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,887	Re: Xh A1 Tape eject issues I don't know but they should be Ok .. read through the download instructions up top, start at post 17. To save you some time, you might try VIVIDRGB I found it to be very good. You can install it manually but be careful it's easy to enter wrong values, check post 78 for its values. Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

April 15th, 2012, 12:14 PM	#28
Maurice Covington Major Player Join Date: Oct 2010 Location: Plainfield, Illinois Posts: 236	Re: Xh A1 Tape eject issues It's probably been about 6 months since I downloaded the Canon Presets but when I did, there didn't seem to be a problem with them at the time. Now that being said, honestly, I haven't used them. I typically white balance and make all of the necessary on camera manual adjustments. This is a part of my camera that I really need to get into. I just don't have enough confidence in my understanding of all of the settings and how they influence on another.