NEO HDV won't activate at DVinfo.net

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Old September 1st, 2007, 07:42 PM   #1
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Join Date: Sep 2007
Location: Edmonton, Canada
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NEO HDV won't activate

I downloaded the NEO HDV trial version, and after the trial expired, I decided to purchase it. Now, however, when I try to enter my name and the activation key it brings up a window which states, "The name/key you entered does not appear to be valid. Please try again."

I'd love to get this resolved, as my project needs to get done ASAP.
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Old September 2nd, 2007, 09:44 AM   #2
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Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
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Is you create a support ticket you get you activation address faster, I can't do anything about it remotely. However, if you get in a jam, uninstall NEO HDV and install NEO HD, the 15-day trial for that product will solve your issues until Tuesday when we can activate your NEO HDV.
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