NEO HDV won't activate at

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Old September 1st, 2007, 07:42 PM   #1
Join Date: Sep 2007
Location: Edmonton, Canada
Posts: 1
NEO HDV won't activate

I downloaded the NEO HDV trial version, and after the trial expired, I decided to purchase it. Now, however, when I try to enter my name and the activation key it brings up a window which states, "The name/key you entered does not appear to be valid. Please try again."

I'd love to get this resolved, as my project needs to get done ASAP.
Shane Lawrence is offline   Reply With Quote
Old September 2nd, 2007, 09:44 AM   #2
CTO, CineForm Inc.
Join Date: Jul 2003
Location: Cardiff-by-the-Sea, California
Posts: 8,086
Is you create a support ticket you get you activation address faster, I can't do anything about it remotely. However, if you get in a jam, uninstall NEO HDV and install NEO HD, the 15-day trial for that product will solve your issues until Tuesday when we can activate your NEO HDV.
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