Aspect HD clips will not play in cs3 at DVinfo.net

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Old December 10th, 2007, 01:13 PM   #1
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Aspect HD clips will not play in cs3

i have at least the min system requirements for aspect hd but when i try to play the clip in premiere it wont move/play

3.2 P4 hyper thread
1.25 gig ram
2 drives one system
xp pro
graphics card is 64mb. -- could this be the problem?
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Old December 10th, 2007, 03:16 PM   #2
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file a trouble ticket www.cineform.com/support.
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Old December 10th, 2007, 10:30 PM   #3
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I have the same trouble since I loaded the latest version. If I push the 'L' key several times to move the playhead fast forward it will sometimes start playing and then I can push 'J' to slow it down, but other than that, none of the play keys or buttons work.
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Old December 10th, 2007, 11:08 PM   #4
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If you haven't filed a trouble ticket you haven't asked for help.
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Old December 11th, 2007, 01:17 AM   #5
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can i file a ticket if the product is the trial version?
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Old December 11th, 2007, 09:56 AM   #6
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Quote:
Originally Posted by Dave Morgan View Post
can i file a ticket if the product is the trial version?
Absolutely, we want you to be a customer, so the trial is full service.
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