Neo scene transcode to Quicktime error at DVinfo.net

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Old August 6th, 2009, 12:50 PM   #1
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Neo scene transcode to Quicktime error

When transcoding ACCHD clips that are around 5 mins or longer the transcode is unsuccesful. error file"not a quicktime movie" I'm running final cut pro 6.0 on a 2.66ghz Intel Mac Pro Dual processor... Any help appreciated

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Reggie
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Old August 6th, 2009, 03:40 PM   #2
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Is that error after the transcode? What version of NeoScene do you have?
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Old August 7th, 2009, 09:33 AM   #3
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Yes the error is after the transcode and cineform sent me the latest version 1.0.7, but I'm still having the same issue.
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Old August 7th, 2009, 12:27 PM   #4
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The latest version is 1.0.9b16 posted last week. It sounds like the conversion is stopping for some reason and never writing the file.

What is the camera source?
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Old August 7th, 2009, 01:01 PM   #5
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We detected an issue with synching, and David's group attacked and resolved the problem in another thread yesterday, and posted a temporary download link for the fix. Not sure if this is your fix, but here is post:

"Here is early access to what we currently think is the next release version:

Neo Scene : http://www.cineform.com/downloads/Ne...121-090806.zip
Neo HD : http://www.cineform.com/downloads/Ne...217-090723.zip

The rest to follow tomorrow. "
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Old August 7th, 2009, 01:04 PM   #6
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Chris, Reggie is on a Mac, so it is a different issue.
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Old August 7th, 2009, 01:19 PM   #7
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I'm using a Canon HF S10
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Old August 7th, 2009, 01:22 PM   #8
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Okay, sorry....
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Old August 7th, 2009, 01:26 PM   #9
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Here's the interesting thing....I've been chosen to beta test ClipWrap 2.0 and it does exactly the same thing when trying to transcode clips that are 5 minutes or longer..... If I choose the Rewrap(don't alter video samples) output format it works perfectly giving me H.264 files which you guys know is hard to edit.
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Old August 7th, 2009, 01:29 PM   #10
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Sounds like we will need a 5+ minute file from you. Can you please upload one to ftp://ftp.cineform.com/pub/incoming/

Thanks
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Old August 7th, 2009, 01:43 PM   #11
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David I have clicked on the link what are the steps to upload the file?
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Old August 7th, 2009, 01:53 PM   #12
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On a PC you just copy that into the address bar of a file Explorer window and drag your files into it. On a Mac (as shipped) you have use a shell and ftp command. Doesn't that seem backward? The fact that you are asking means you likely don't want to use the shell.

You will want a tool like:
FileZilla - Client Download
Cyberduck | FTP, SFTP, WebDAV, Cloud Files & Amazon S3 Browser for Mac OS X |
Fetch Softworks

I just searched on "Free FTP Client for Mac OS X"
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Old August 7th, 2009, 02:04 PM   #13
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I've downloaded FileZilla but not quite sure I know what I'm doing...lol It shows Local site and in that field I entered: ftp://ftp.cineform.com/pub/incoming/ not sure where to upload file
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Old August 7th, 2009, 02:34 PM   #14
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ftp://ftp.cineform.com/pub/incoming/ is the correct location to upload to, simply drag or transfer files into that location. You will not see the contents of that direct, it is write only for security.
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Old August 9th, 2009, 02:41 AM   #15
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David I uploaded a test.mts file.

Thanks
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