Neoscene capture problem at DVinfo.net

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Old September 7th, 2009, 09:31 PM   #1
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Neoscene capture problem

Up to today neoscene has been flawless for me.

Now, everytime I hit start to capture it goes for a couple seconds and stops.

I can capture just fine in Vegas.


ANY IDEAS???
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Dale W. Guthormsen
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Old September 9th, 2009, 11:51 AM   #2
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Dale, need more info... I assume HDV ? Capture in Vegas is straight file tranfer, with no reencoding, Cineform reencodes. So could be a processor issue, a hard drive issue, or some other resource issue. Are you going to a USB drive, for instance with the files ? And do you have automatic updates on on you computer system. I came into office this morning, and my system was slow because computer was loading new updates...
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Old September 9th, 2009, 08:35 PM   #3
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like chris suggested, it could be a couple of different things. open a support ticket and we can troubleshoot the issue from there:

Support Center
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Old September 20th, 2009, 05:36 PM   #4
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Good afternoon,


I have the program working by playing first and then once going hitting start.


I submitted a ticket as I would like it working properly.


thanks
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