FS-4 LED bug?
 

Can anyone confirm an apparent bug in the FS-4 LED coloring? I'm using version 1.0.1.

1. I charge a battery until the LED goes green.
2. I remove the battery and the LED goes red.
3. I insert a second battery (which is discharged and needs to be charged) and the LED turns green.
4. I disconnect the power and then reconnect the power and the LED turns orange.

Step #3 is the part that caused me to lose 90 minutes of footage because I did not have a second charged battery. When I plugged in the second battery for charging, it immediately lit up green so I figured that it had charged up during some prior usage.

When I insert a discharged battery, I expect the LED to display the state of the battery, but it instead displays the state of the previous battery. Disconnecting and reconnecting the power resets the LED to the proper color/battery condition.

Thanks for this info, David. Last night after an all day shoot I did exactly as you described and assumed the second battery was fully charged, as it had been on charge during our lunch break.

I will put it on charge again today as I have a big shoot tomorrow and wouldn't want to find out the hard way that the battery was not fully charged.

You may well have saved my shoot!

Mark

Glad to hear it
 

I'm glad to know that I've helped someone, even if Focus Enhancements tech support has yet to respond to my e-mails of Aug. 23 and Aug. 25 with any assistance in this matter.

Hi you guys,

This is not meant to downplay this bug. I would suggest, though, always checking the battery status on the LCD battery status indicator. I know that that means powering up just to power down again.

Clearly one would expect the LEDs to be accurate.

Confirming battery LED indicator behavior
 

Hello all (especially David Yuen)
First, let me apologize because our corporate web server crashed and we lost a couple of days of emails around Aug 25th - 27th, and we lost our tech support email archive for Aug 4 - 27. So David, we may have lost your emails before we got a chance to respond.

However, that said -- the FS-4 should as Daniel suggests, be power cycled with the battery installed before you trust the indicator LED for the currently installed battery. As our engineering staff told me, "the battery LED is OK after a power reset, and the battery indicator on the LCD is OK when the battery is not being charged."

Thanks,
Jim at Focus

Please put this into the documentation
 

All I ask is that this be documented. I'm used to my Canon GL2 charger, where I can charge battery after battery and see the correct status without having to fiddle with the electrical plug or power up the GL2 just to see the battery status.