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-   -   First time card Problem...need help (https://www.dvinfo.net/forum/jvc-gy-hm-800-700-600-series-camera-systems/486472-first-time-card-problem-need-help.html)

David Medzorian October 22nd, 2010 08:50 AM

First time card Problem...need help
 
Hi, I'm been using my HM-700 since april and have not had a single problem with it until today. I've been using Delkin devices 32GB cards and have never had an issue of any kind until today. I filmed a 30 minute school play this morning and everything seemed to be working perfectly. The record light was on, and in my viewfinder, I was seeing the time code progressing, as well as how many minutes were left on the card. It started at 111 minutes and when I stopped, it was 86 minutes. when i got home and put the card in my reader, it said "no files" when i opened the folder. I was horrified! I then put the card back into the camera and pressed the media button....there were no files...and yet the on-screen info indicated that footage had been shot and that there was ionly 86 minutes left on the card. (The card had been formatted before the shoot). I put the card into my HM-100 and the same thing happened. When i set the camera to media and looked at the viewfinder, no files showed up, and yet it indicated that about a third of the card's storage had been used up. Can anybody offer some assistance. I need to know if the footage is really gone or if not, how i can salvage it. Thanks so much in advance.

George Kilroy October 24th, 2010 02:04 AM

Have you tried the restore media option in the camera menu.

David Medzorian October 24th, 2010 05:36 PM

Restore is not highlighted....only format. i know there's something there...the camera says so. Is there something else in the menu that I have overlooked?

Steve J. Nordahl October 25th, 2010 05:07 PM

David,

Just throwing this out just in case you haven't already checked. The card has a write protect slider, is it off?

Also on your PC/Mac have you changed the setting that hides hidden files? If there is something on the card and it is hidden, I'd be curious what the file & extension is.

Steve

David Medzorian October 25th, 2010 06:45 PM

Steve, much of what you've just said is new to me, in all humility. could yu explain a bit more and tell me how i would alter these settings on my PC in regards to hidden files? thank you.

John Sirb October 25th, 2010 08:33 PM

David, how do you pull the files off the card?

I've been using a trick of searching for *.mp4 and point to the 'N' drive ( where the card shows up) and then move the mp4 off.

If for some reason I forget to format the drive and the reamaining folders are still there, it will show as if all the MP4 are there when there not.

have you tried a search for *.MP4

David Medzorian October 26th, 2010 05:18 AM

have not tried that (search for .MP4). Could you provide me with some detail as to how you do this? I'd be grateful. thank you

John Sirb October 26th, 2010 06:33 AM

just up the search window and for the file name type *.mp4. the Asterisk is a wildcard for you don't need to worry about the actual name. then point to the drive letter your card reader comes up as. ( on mine is comes up as drive N:)

then select all and copy ( or move) to your HD. I prefer to do a copy until I verify the files are complete


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