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Old February 4th, 2010, 11:27 PM   #1
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Synergy 100

I bought a used Synergy 100 control panel and Synergy 1 frame a couple of months ago but I am having difficulty get them to work. Unfortunately there were no manuals that came with either piece. Does anyone have a Engineering Manual for a Ross Synergy 100 that they could copy and send to me for a small fee.
Thanks for any help or advice Phil
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Old February 5th, 2010, 06:11 PM   #2
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If you haven't already done so, just contact Ross. Their support is pretty darn good--software upgrades for life! Its a little odd they don't have the manuals on the website.
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Old February 7th, 2010, 05:51 PM   #3
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Synergy 100

I did send their tech support a couple of emails last November asking some questions but got no reply. Anyway I tried a different tack and went to their sales dept in a bid to buy a manual. I did get a response saying that my email would be forwarded to the right people. About a 3 weeks later I got an email from an agent here in Aust and they wanted $430 for the manual. I then tried a different link and got a respose from Ross but the link that they sent to me for the manual did not work. However I looked at the link the other day and realised that part of the link that I was sent was on a seperate line in the email and was not in blue like the other line so I added that peice of the link & it came good with an installation manual wich has answered some of my questions.
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