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Old May 6th, 2008, 08:30 AM   #1
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Sony extended warranty: how to get it?

Hi there,
I saw mention of Sony extended warranty for the EX-1, at (I think) $159... I want to get this, but my supplier here in Canada seems to know nothing of this. Would someone be able to direct me to some info about it?
Thanks, Malcolm
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Old May 6th, 2008, 11:44 AM   #2
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3 Year Extended Warranty for Sony Camcorders up to $10K

One place that sells it is here:

http://www.abelcine.com/store/produc...ductid=1000765

Can others please post as to whether or not they purchased this? My EX1 arrives today and I have 30 days to decide if I should buy it. Thanks!

cheers,
-sutton
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Old May 6th, 2008, 01:12 PM   #3
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thanks for the lead, Sutton. I'm getting delivery of an EX-1 any day now as well. It's odd that the place that sold me the camera (that carries Sony products) didn't know anything about this.
Cheers, Malcolm
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Old May 6th, 2008, 01:36 PM   #4
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Quote:
Originally Posted by Sutton Yamanashi View Post
One place that sells it is here:

http://www.abelcine.com/store/produc...ductid=1000765

Can others please post as to whether or not they purchased this? My EX1 arrives today and I have 30 days to decide if I should buy it. Thanks!

cheers,
-sutton

I purchased the 3 year extended warranty from Abel right when I bought my EX-1. I think for $160.00 you can't go wrong.
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Old May 6th, 2008, 01:44 PM   #5
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Wow. Just heard from the people who I bought from here Canada. Sony Canada and Sony USA operate independently:
"The cost for a 2 year extended warranty, to make a total of 3 years
(including the original one year )would be: $330.00"

Ouch!
Do you still think it's worth it?
Malcolm
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Old May 6th, 2008, 01:47 PM   #6
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Quote:
Originally Posted by Malcolm Hamilton View Post
Wow. Just heard from the people who I bought from here Canada. Sony Canada and Sony USA operate independently:
"The cost for a 2 year extended warranty, to make a total of 3 years
(including the original one year )would be: $330.00"

Ouch!
Do you still think it's worth it?
Malcolm
No...I probably would not
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Old May 6th, 2008, 03:21 PM   #7
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Quote:
Originally Posted by Malcolm Hamilton View Post
Wow. Just heard from the people who I bought from here Canada. Sony Canada and Sony USA operate independently:
"The cost for a 2 year extended warranty, to make a total of 3 years
(including the original one year )would be: $330.00"

Ouch!
Do you still think it's worth it?
Malcolm
ouch indeed! Sony Australia offers a 2 year warranty as standard on PMWEX1. No extended warranty options past that though.
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Old May 6th, 2008, 03:29 PM   #8
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I bought Sony's warranty with my EX1, but I haven't read the boilerplate yet to see what it ACTUALLY covers. I'm usually better about researching these things but after reading about all the "issues" that these cameras had before I bought, I felt a little safer spending the $160.
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Old May 6th, 2008, 04:06 PM   #9
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Quote:
Originally Posted by Malcolm Hamilton View Post
Wow. Just heard from the people who I bought from here Canada. Sony Canada and Sony USA operate independently:
"The cost for a 2 year extended warranty, to make a total of 3 years
(including the original one year )would be: $330.00"
Malcom, thanks for sharing your quote. I was told the same thing by the Sony Pro dealer here but quoted $500.00 (full MSRP) for the extra 2 years. Now I'm really glad that I walked away from that place without a camera. As mentioned, with all the issues this camera has (even with its strengths) an extra warranty is prudent, especially for firmware bug fixes. Sony on this product at least has radically departed from its traditional delivery of quality control.
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Old May 7th, 2008, 05:23 AM   #10
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Quote:
Originally Posted by Dave Morrison View Post
I bought Sony's warranty with my EX1, but I haven't read the boilerplate yet to see what it ACTUALLY covers.
To save you some reading; parts, labor, return shipment on anything covered by the standard/base 1yr warranty.

You do need to register it at the Sony ServicesPlus site.

George/
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Old May 7th, 2008, 07:18 AM   #11
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Thanks George. I did the registration online as well. My problem with reading those contracts is a serious case of MEGO (My Eyes Glaze Over). ;)
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