Firmware upgrade info? at DVinfo.net

Go Back   DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Sony XDCAM EX Pro Handhelds
Sony PMW-300, PXW-X200, PXW-X180 (back to EX3 & EX1) recording to SxS flash memory.


Reply
 
Thread Tools Search this Thread
Old January 11th, 2009, 01:45 PM   #1
Major Player
 
Join Date: Aug 2005
Posts: 248
Firmware upgrade info?

I'm close to buying a used EX1. I'm wondering what the turnaround time is to get the 1.11 upgrade. I'm in Southern Oregon. Do the cameras all ship to one facility? And finally, does the upgrade cost $100 whether or not you're in warranty?

Thanks for the info.

W
Warren Shultz is offline   Reply With Quote
Old January 11th, 2009, 03:12 PM   #2
Trustee
 
Join Date: Nov 2007
Location: Bristol UK
Posts: 1,271
If you're buying a new EX1, not 2nd hand, then it should come with the latest firmware.

If not then it's very easy to get the firmware yourself and upgrade yourself.

Paul.
__________________
Round 2
Panasonic HC-X1, Vinten PB, Sennheiser G3 bits. Vegas pro 14 on i7,AMD Radeon RX480 8GB.
Paul Kellett is offline   Reply With Quote
Old January 12th, 2009, 05:19 PM   #3
Inner Circle
 
Join Date: Feb 2004
Location: Brooklyn, NY, USA
Posts: 3,777
If you go the official Sony route it seems to be between 3 and 4 weeks. Of course have the battery drain issue checked and addressed as well as the fading letters. It was actually the battery drain issue that slowed mine down . . . and then Sony ucked fup on the firmware upgrade so we had to drive it back and they checked and redid it while we waited. The tech was very apologetic though. I was happy that I didn't have to wait another 3 weeks.
Craig Seeman is offline   Reply With Quote
Old January 13th, 2009, 09:13 PM   #4
Major Player
 
Join Date: Aug 2005
Posts: 248
Thanks guys. So if I do the upgrade myself, that doesn't fix the battery drain issue I take it.
Warren Shultz is offline   Reply With Quote
Old January 13th, 2009, 09:19 PM   #5
Inner Circle
 
Join Date: Nov 2006
Location: Tallahassee, FL
Posts: 4,100
Quote:
Originally Posted by Warren Shultz View Post
Thanks guys. So if I do the upgrade myself, that doesn't fix the battery drain issue I take it.
Fixed mine, but everyone swears it can't be. My battery would die in 2-3 days. Now it takes 2-3 weeks. All I did was install the software.
__________________
DVX100, PMW-EX1, Canon 550D, FigRig, Dell Octocore, Avid MC4/5, MB Looks, RedCineX, Matrox MX02 mini, GTech RAID, Edirol R-4, Senn. G2 Evo, Countryman, Moles and Lowels.
Perrone Ford is offline   Reply With Quote
Old January 13th, 2009, 11:55 PM   #6
Inner Circle
 
Join Date: Jan 2006
Posts: 2,290
Anyone know where they upgrade the cameras on the West Coast?
Brian Luce is offline   Reply With Quote
Old January 13th, 2009, 11:59 PM   #7
Regular Crew
 
Join Date: Nov 2008
Location: San Francisco, CA
Posts: 121
San Jose, CA if I remember correctly.
Brooks Graham is offline   Reply With Quote
Old January 14th, 2009, 01:08 AM   #8
Regular Crew
 
Join Date: Nov 2004
Location: WA
Posts: 180
Quote:
Originally Posted by Brooks Graham View Post
San Jose, CA if I remember correctly.
Correct.

If you send your camera into them, be prepared for about a 3 week turnaround...
Brent Ethington is offline   Reply With Quote
Old January 14th, 2009, 03:40 AM   #9
Regular Crew
 
Join Date: Sep 2006
Location: Fairfax, CA USA
Posts: 33
I hand delivered my camera to San Jose in Dec for upgrade, rubbed off letters and back focus issue. They called me a day and half later to pick it up. I think it is a matter of how many cameras they have lined up for repair.
Kevin Cates is offline   Reply With Quote
Old January 14th, 2009, 11:01 PM   #10
Inner Circle
 
Join Date: Feb 2004
Location: Brooklyn, NY, USA
Posts: 3,777
I hand delivered my camera to Teaneck NJ and it took just over 3 weeks and then I had to go back there again so they could reinstall the firmware. They did it while I waited the second time and this time the firmware upgrade seems OK.

So we users or even local dealers should not be trusted with firmware upgrades because...?

It seems Sony can do a "wonky" upgrade too only it takes them longer and you have to travel further to do it the second time if the first one is mucked up.
Craig Seeman is offline   Reply
Reply

DV Info Net refers all where-to-buy and where-to-rent questions exclusively to these trusted full line dealers and rental houses...

Professional Video
(800) 833-4801
Portland, OR

B&H Photo Video
(866) 521-7381
New York, NY

Z.G.C.
(973) 335-4460
Mountain Lakes, NJ

Abel Cine Tech
(888) 700-4416
N.Y. NY & L.A. CA

Precision Camera
(800) 677-1023
Austin, TX

DV Info Net also encourages you to support local businesses and buy from an authorized dealer in your neighborhood.
  You are here: DV Info Net > Sony XAVC / XDCAM / NXCAM / AVCHD / HDV / DV Camera Systems > Sony XDCAM EX Pro Handhelds

Thread Tools Search this Thread
Search this Thread:

Advanced Search

 



Google
 

All times are GMT -6. The time now is 12:16 AM.


DV Info Net -- Real Names, Real People, Real Info!
1998-2017 The Digital Video Information Network