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Sony XDCAM EX Pro Handhelds
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Old June 7th, 2009, 06:45 PM   #1
New Boot
 
Join Date: Mar 2008
Location: Gold Coast, QLD, Australia
Posts: 15
Calibrated{Q} issue

I loaned my MBP to a friend and they installed the dreaded Calibrated{Q} program.

Needless to say this has caused me all sorts of problems, XDCAM Transfer 2.9 has the expired licence grey lines through the footage, even if i use a motion template and drop some of my xdcam footage into the drop zone it outputs green.

I have deleted the calibrated{Q} folder from applications, library/quicktime/ and users/../library/preferences/.

FCP is version 6.0.4, I upgraded QT to 7.6.2, XDCAM Transfer is version 2.9, i even deleted all of my footage and re-imported it.

I have restarted, turned my MBP upside down, jumped on one foot whilst pledging allegiance to my countries flag and I still get the demo grey bars.

What else can i do?

Thanks

Dustin
Dustin Gray is offline   Reply With Quote
Old June 7th, 2009, 07:35 PM   #2
Major Player
 
Join Date: Sep 2008
Location: Vancouver, Canada
Posts: 975
Here are the instructions from the install/uninstall PDF on their website:

Quote:
To Uninstall:

1. If Licensed, backup CalibratedComponent.lic file to a temp directory.
2. If no other Calibrated Software is installed, then delete the directory:
/Applications/Calibrated
3. If other Calibrated Software is installed, then only delete:
a./Applications/Calibrated/Applications/Options/CalibratedQDVCProHDOptions.ap
b. /Applications/Calibrated/Plugins/QuickTime/CalibratedDVHDCodec.component
c. /Applications/Calibrated/Docs/CalibratedQDVCProHDOptions.pdf
d. /Applications/Calibrated/Docs/ReadMe-Calibrated{Q}DVCProHDDecode.pdf
4. Delete the file:
/Library/QuickTime/CalibratedDVHDCodec.component
5. Delete the file:
/Users/[user]/Library/Preferences/com.calibratedsoftware.CalibratedDVHDCodec.plist
Andrew Stone is offline   Reply With Quote
Old June 8th, 2009, 07:59 AM   #3
Regular Crew
 
Join Date: Dec 2008
Location: Austin, Texas
Posts: 36
Hi,

Sorry if you're having any problems. Uninstalling is very straight-forward for all of our plugins:

1. Delete Calibrated folder in /Applications directory
2. Delete Calibrated plugins in /Library/QuickTime directory (you musy manually go to this directory and delete the plugins - do not just use spotlight to try to find plugins)
3. restart
4. you're done

Cheers,
Greg

Calibrated Software
Greg Booth is offline   Reply
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