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Taking Care of Business
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Old June 30th, 2003, 11:11 PM   #1
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Help, my friend got ripped off!

My friend ordered an digital camera from camerasonic.com and they sent my friend a cd cleaner instead. This online stores phone number does not work and I doubt that if they would even respond to e-mails. My friends credit card have been charged already and there is no way for my friend to even complain. Can anyone here help or suggest a way. Thank you.
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Old June 30th, 2003, 11:25 PM   #2
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Call the credit card company ASAP.
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Old June 30th, 2003, 11:36 PM   #3
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My friend did and disputed it, but will it fly cause they actually sent my friend something. They sent a plain box with no reciept inside and the stupid cd cleaner. The digital camera is one of the expensive ones too. Thanx.
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Old July 1st, 2003, 02:55 AM   #4
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Obviously your friend printed out the sales invoice, so he can use this to dispute that the goods sent were not those ordered. Furthermore, He should point out to the credit card company that a CD cleaner does not cost the amount charged on his card, assuming that they charged $000s.
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Old July 1st, 2003, 05:32 AM   #5
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Here is where Camera Sonic is located (no surprise):

CAMERA SONIC, LLC
1504 Sheephead Bay
Suite # 2 A
Brooklyn, NY 11235

For ALL Your Comments or Questions Please E-mail Us

Mgr@camerasonic.com

I would send the email also, just for the record. If no response, then email/call/write the BBB of New York, the NY District Attorney, and the NY Attorney General, giving them as much info as possible.

Good luck!
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Old July 1st, 2003, 09:01 AM   #6
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Get full documentation from the shipper. If it was UPS or FedEx you can get shipping weights etc. to backup your dispute over the shipped goods.
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Old July 1st, 2003, 11:02 AM   #7
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Thank you very much everyone.
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