Help, my friend got ripped off! at DVinfo.net

Sam Looc · June 30th, 2003, 10:11 PM

My friend ordered an digital camera from camerasonic.com and they sent my friend a cd cleaner instead. This online stores phone number does not work and I doubt that if they would even respond to e-mails. My friends credit card have been charged already and there is no way for my friend to even complain. Can anyone here help or suggest a way. Thank you.

Jeff Donald · June 30th, 2003, 10:25 PM

Call the credit card company ASAP.

Sam Looc · June 30th, 2003, 10:36 PM

My friend did and disputed it, but will it fly cause they actually sent my friend something. They sent a plain box with no reciept inside and the stupid cd cleaner. The digital camera is one of the expensive ones too. Thanx.

Nigel Moore · July 1st, 2003, 01:55 AM

Obviously your friend printed out the sales invoice, so he can use this to dispute that the goods sent were not those ordered. Furthermore, He should point out to the credit card company that a CD cleaner does not cost the amount charged on his card, assuming that they charged $000s.

Mark Moore · July 1st, 2003, 04:32 AM

Here is where Camera Sonic is located (no surprise):

CAMERA SONIC, LLC
1504 Sheephead Bay
Suite # 2 A
Brooklyn, NY 11235

For ALL Your Comments or Questions Please E-mail Us

Mgr@camerasonic.com

I would send the email also, just for the record. If no response, then email/call/write the BBB of New York, the NY District Attorney, and the NY Attorney General, giving them as much info as possible.

Good luck!

Jeff Donald · July 1st, 2003, 08:01 AM

Get full documentation from the shipper. If it was UPS or FedEx you can get shipping weights etc. to backup your dispute over the shipped goods.

Sam Looc · July 1st, 2003, 10:02 AM

Thank you very much everyone.

June 30th, 2003, 10:11 PM	#1
Sam Looc Regular Crew Join Date: Feb 2003 Location: Oakland Posts: 49	Help, my friend got ripped off! My friend ordered an digital camera from camerasonic.com and they sent my friend a cd cleaner instead. This online stores phone number does not work and I doubt that if they would even respond to e-mails. My friends credit card have been charged already and there is no way for my friend to even complain. Can anyone here help or suggest a way. Thank you.

June 30th, 2003, 10:25 PM	#2
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	Call the credit card company ASAP. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

July 1st, 2003, 04:32 AM	#5
Mark Moore Major Player Join Date: Oct 2002 Location: North Carolina Posts: 301	Here is where Camera Sonic is located (no surprise): CAMERA SONIC, LLC 1504 Sheephead Bay Suite # 2 A Brooklyn, NY 11235 For ALL Your Comments or Questions Please E-mail Us Mgr@camerasonic.com I would send the email also, just for the record. If no response, then email/call/write the BBB of New York, the NY District Attorney, and the NY Attorney General, giving them as much info as possible. Good luck! __________________ Mark Moore Sugar Free Productions

July 1st, 2003, 08:01 AM	#6
Jeff Donald Warden Join Date: Mar 2002 Location: Clearwater, FL Posts: 8,287	Get full documentation from the shipper. If it was UPS or FedEx you can get shipping weights etc. to backup your dispute over the shipped goods. __________________ Jeff Donald Carpe Diem Search DVinfo.net for quick answers \| Where to Buy? From the best in the business: DVinfo.net sponsors

June 30th, 2003, 10:36 PM	#3
Sam Looc Regular Crew Join Date: Feb 2003 Location: Oakland Posts: 49	My friend did and disputed it, but will it fly cause they actually sent my friend something. They sent a plain box with no reciept inside and the stupid cd cleaner. The digital camera is one of the expensive ones too. Thanx.

July 1st, 2003, 01:55 AM	#4
Nigel Moore Major Player Join Date: May 2003 Location: Switzerland Posts: 358	Obviously your friend printed out the sales invoice, so he can use this to dispute that the goods sent were not those ordered. Furthermore, He should point out to the credit card company that a CD cleaner does not cost the amount charged on his card, assuming that they charged $000s.

July 1st, 2003, 10:02 AM	#7
Sam Looc Regular Crew Join Date: Feb 2003 Location: Oakland Posts: 49	Thank you very much everyone.