Premiere Pro CC won't launch at DVinfo.net

Terry Wall · December 20th, 2013, 09:05 PM

Good evening, all! I subscribed to the Adobe Creative Suite almost a year ago had have been mostly running Premiere Pro CS6 (with a small dose of Photoshop and Audition). A few days ago, I thought it would be neat to move over to the CC app as I heard there were some cool new features in it. OMG...what a pain! Downloaded the CC version and had trouble installing. That should have been my first clue. I had to "upgrade" the app in order for it to run. It didn't...and still isn't running. I'm looking for some help and I know Harm Millard monitors both this forum and the Adobe forum. Anyone? Bueller? Otherwise, I'll just keep using CS6. At least I can depend on it.

Thanks!
~TRW

Side note: I was able to download Audition's CC version and it runs fine. Go figure!

Harm Millaard · December 21st, 2013, 11:28 AM

Terry,

Sorry I can't help because I'm still on CS6 and have no intention to switch to CC. Financially it would be a disaster and bug-wise too from the posts I read. "Feature creep" has taken precedence over stability and bug free.

However, you could try to remove the installation of CC altogether, run the Cleaner program and re-download and reinstall CC, but when you do the last steps, make sure you are logged in on your system as an administrator and you have turned off (temporarily) firewall and anti-virus. Maybe that helps.

Do not uninstall CS6 completely. You may need Encore CS6 for burning to DVD or BDR and you will need the functional content from CS6 to copy to CC. If you use the Minnetonka Surcode plug-in, you may need a new CC license as well.

Terry Wall · December 25th, 2013, 10:12 PM

Nope, Harm, I'm following your lead and sticking with CS6. Features without stability = a crappy app. So I will probably just uninstall CC and keep with the version that works properly. Thanks for the sage advice...as usual! ;-)

~TW

December 20th, 2013, 09:05 PM	#1
Terry Wall Regular Crew Join Date: Mar 2007 Location: Orange County, CA Posts: 164	Premiere Pro CC won't launch Good evening, all! I subscribed to the Adobe Creative Suite almost a year ago had have been mostly running Premiere Pro CS6 (with a small dose of Photoshop and Audition). A few days ago, I thought it would be neat to move over to the CC app as I heard there were some cool new features in it. OMG...what a pain! Downloaded the CC version and had trouble installing. That should have been my first clue. I had to "upgrade" the app in order for it to run. It didn't...and still isn't running. I'm looking for some help and I know Harm Millard monitors both this forum and the Adobe forum. Anyone? Bueller? Otherwise, I'll just keep using CS6. At least I can depend on it. Thanks! ~TRW Side note: I was able to download Audition's CC version and it runs fine. Go figure! __________________ Rule #1: Don't sweat the small stuff. Rule #2: It's ALL small stuff!

December 21st, 2013, 11:28 AM	#2
Harm Millaard Trustee Join Date: Aug 2006 Location: Rotterdam, Netherlands Posts: 1,832	Re: Premiere Pro CC won't launch Terry, Sorry I can't help because I'm still on CS6 and have no intention to switch to CC. Financially it would be a disaster and bug-wise too from the posts I read. "Feature creep" has taken precedence over stability and bug free. However, you could try to remove the installation of CC altogether, run the Cleaner program and re-download and reinstall CC, but when you do the last steps, make sure you are logged in on your system as an administrator and you have turned off (temporarily) firewall and anti-virus. Maybe that helps. Do not uninstall CS6 completely. You may need Encore CS6 for burning to DVD or BDR and you will need the functional content from CS6 to copy to CC. If you use the Minnetonka Surcode plug-in, you may need a new CC license as well.

December 25th, 2013, 10:12 PM	#3
Terry Wall Regular Crew Join Date: Mar 2007 Location: Orange County, CA Posts: 164	Re: Premiere Pro CC won't launch Nope, Harm, I'm following your lead and sticking with CS6. Features without stability = a crappy app. So I will probably just uninstall CC and keep with the version that works properly. Thanks for the sage advice...as usual! ;-) ~TW __________________ Rule #1: Don't sweat the small stuff. Rule #2: It's ALL small stuff!