Mic in jack appears to be dead!!!

[Bruce Pelley]

Hi All,

Unfortunately,the evidence points that my mic input jack is non operational.Even though I have had the GL-2 for
almost 2 years,because of the type of usage it gets,I had absolutely no idea or inkling until recently.I was trying to record bypassing the onboard system and apparently this is the only way it can be done.

is this potentially an expensive repair?Otherwise the onboard audio works fine,it only the mic in jack which is dead!

Sould I send it to Jamestown,New Jersey to the factory repair center or some other authorized Canon repair service?

I would appreciate any reccomendations on where I could have this done right,with a guarantee.. in fairly timely manner without being a budget buster.

Any of you had this done or know of someone who had this particular repair and how much did it cost?

What are Canons standard repair rates?

Thanks in advance,

Bruce

[Bruce Pelley]

Here are a few particulars.......

1)I'm fully aware that the mic in jack is 1/8" stereo.
2)The external VU meters are alive and active.
3)The audio is set to manual.
4)The L & R volume controls are set almost to 100%.
5)I'm inputting either cd audio or tape cassette direct.
6)No mic is involved at all.
7)One of the channels shows a few bars of life when they should be nearly pinned to the top of the meters.
8)If I had Beachtek XLR adapter unit plugged in,I suppose the results would be the same as it uses the same in jack.

What are Canons labor rates or are there other reliable sources of repair?Anybody in this forum from Massachusetts?

Thanks,

Bruce

[Douglas Spotted Eagle]

Bruce,
Canon seems to be very responsive to repairs, and reasonable in cost.
While I don't know their standard labor costs, I'd expect to pay a couple hundred bucks. There is likely a bench charge, plus the labor after that. I had to send in 2 different XL1's in the past few years, and both times it's been under 300.00. I've also sent in a couple Elura's with no difficulty. In fact, on one of the Eluras, they sent it back with a 90.00 charge, but it was zeroed out, meaning it cost me only the shipping.
Even though I'm closer to California, we've always sent our stuff to Jersey.
Wish I had better info, perhaps someone else does.