View Full Version : Shotput is often crashing my new laptop


L.J. Morelli
August 17th, 2008, 10:01 AM
Has this been happening to anyone? It's a brand new MacBook Pro, 2.5 GHz, Intel Core 2 Duo
2GB ram.

I don't think I can use this program anymore. Not only does it crash, but those bad crashes, screen goes black, lots of Chinese writing.

Leonard Levy
August 17th, 2008, 12:25 PM
what version do you have.
This has not happened to me, but I've only used it a few times.

How often does it happen and exactly when?

Dave Morrison
August 17th, 2008, 01:03 PM
That's a full-on Kernal Panic. You might want to send them the Crashlog file and/or Panic log so they can tell you what's happening. You can usually find them in the <yourbootdrive> -->Library --> Logs --> CrashReporter (or PanicReporter). Their programmer can look at that and see what was happening when it crashed.

Leonard Levy
August 17th, 2008, 01:37 PM
They are pretty good on response

L.J. Morelli
August 17th, 2008, 11:34 PM
It's version 2.0.1
It happened 3 out of the 4 times I've used the program

Alister Chapman
August 18th, 2008, 01:09 AM
Never crashed mine. Re-install it and re-install the SxS drivers.

Leonard Levy
August 18th, 2008, 01:45 AM
They are up to 2.0.2 - try upgrading first

Cuong Dinh
August 18th, 2008, 08:19 AM
I have the same your Macbook Pro but never crash in mine. I using version 2.0.1

Leonard Levy
August 18th, 2008, 10:28 AM
I have a 2.4G new Intel Core 2, also no crashing.
I was using 2.0.0 and just upgraded. Haven't tried the new one yet.

Does it always crash?

When does it happen?

Lenny

L.J. Morelli
August 18th, 2008, 10:36 PM
It happens in the middle of a transfer of a card. One destination is desktop folder, and one a bus powered, G-Drive mini.

Leonard Levy
August 19th, 2008, 01:16 AM
Have you contacted Shotput?