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August 17th, 2008, 10:01 AM
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#1 |
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Regular Crew
Join Date: Jun 2008
Location: Hicksville, NY
Posts: 122
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Shotput is often crashing my new laptop
Has this been happening to anyone? It's a brand new MacBook Pro, 2.5 GHz, Intel Core 2 Duo
2GB ram. I don't think I can use this program anymore. Not only does it crash, but those bad crashes, screen goes black, lots of Chinese writing. |
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August 17th, 2008, 12:25 PM
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#2 |
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Trustee
Join Date: Feb 2006
Location: USA
Posts: 1,684
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what version do you have.
This has not happened to me, but I've only used it a few times. How often does it happen and exactly when? |
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August 17th, 2008, 01:03 PM
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#3 |
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Major Player
Join Date: May 2002
Location: West Central Florida
Posts: 762
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That's a full-on Kernal Panic. You might want to send them the Crashlog file and/or Panic log so they can tell you what's happening. You can usually find them in the <yourbootdrive> -->Library --> Logs --> CrashReporter (or PanicReporter). Their programmer can look at that and see what was happening when it crashed.
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August 17th, 2008, 01:37 PM
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#4 |
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Trustee
Join Date: Feb 2006
Location: USA
Posts: 1,684
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They are pretty good on response
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August 17th, 2008, 11:34 PM
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#5 |
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Regular Crew
Join Date: Jun 2008
Location: Hicksville, NY
Posts: 122
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It's version 2.0.1
It happened 3 out of the 4 times I've used the program |
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August 18th, 2008, 01:09 AM
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#6 |
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Inner Circle
Join Date: Dec 2005
Location: Bracknell, Berkshire, UK
Posts: 4,957
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Never crashed mine. Re-install it and re-install the SxS drivers.
__________________
Alister Chapman, Film-Maker/Stormchaser http://www.xdcam-user.com/alisters-blog/ My XDCAM site and blog. http://www.hurricane-rig.com |
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August 18th, 2008, 01:45 AM
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#7 |
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Trustee
Join Date: Feb 2006
Location: USA
Posts: 1,684
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They are up to 2.0.2 - try upgrading first
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August 18th, 2008, 08:19 AM
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#8 |
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Regular Crew
Join Date: Nov 2006
Location: Dallas, TX - USA
Posts: 89
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I have the same your Macbook Pro but never crash in mine. I using version 2.0.1
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August 18th, 2008, 10:28 AM
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#9 |
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Trustee
Join Date: Feb 2006
Location: USA
Posts: 1,684
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I have a 2.4G new Intel Core 2, also no crashing.
I was using 2.0.0 and just upgraded. Haven't tried the new one yet. Does it always crash? When does it happen? Lenny |
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August 18th, 2008, 10:36 PM
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#10 |
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Regular Crew
Join Date: Jun 2008
Location: Hicksville, NY
Posts: 122
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It happens in the middle of a transfer of a card. One destination is desktop folder, and one a bus powered, G-Drive mini.
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August 19th, 2008, 01:16 AM
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#11 |
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Trustee
Join Date: Feb 2006
Location: USA
Posts: 1,684
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Have you contacted Shotput?
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