DV Info Net

DV Info Net (https://www.dvinfo.net/forum/)
-   Sony XDCAM EX Pro Handhelds (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/)
-   -   Shotput is often crashing my new laptop (https://www.dvinfo.net/forum/sony-xdcam-ex-pro-handhelds/128159-shotput-often-crashing-my-new-laptop.html)

L.J. Morelli August 17th, 2008 10:01 AM

Shotput is often crashing my new laptop
 
Has this been happening to anyone? It's a brand new MacBook Pro, 2.5 GHz, Intel Core 2 Duo
2GB ram.

I don't think I can use this program anymore. Not only does it crash, but those bad crashes, screen goes black, lots of Chinese writing.

Leonard Levy August 17th, 2008 12:25 PM

what version do you have.
This has not happened to me, but I've only used it a few times.

How often does it happen and exactly when?

Dave Morrison August 17th, 2008 01:03 PM

That's a full-on Kernal Panic. You might want to send them the Crashlog file and/or Panic log so they can tell you what's happening. You can usually find them in the <yourbootdrive> -->Library --> Logs --> CrashReporter (or PanicReporter). Their programmer can look at that and see what was happening when it crashed.

Leonard Levy August 17th, 2008 01:37 PM

They are pretty good on response

L.J. Morelli August 17th, 2008 11:34 PM

It's version 2.0.1
It happened 3 out of the 4 times I've used the program

Alister Chapman August 18th, 2008 01:09 AM

Never crashed mine. Re-install it and re-install the SxS drivers.

Leonard Levy August 18th, 2008 01:45 AM

They are up to 2.0.2 - try upgrading first

Cuong Dinh August 18th, 2008 08:19 AM

I have the same your Macbook Pro but never crash in mine. I using version 2.0.1

Leonard Levy August 18th, 2008 10:28 AM

I have a 2.4G new Intel Core 2, also no crashing.
I was using 2.0.0 and just upgraded. Haven't tried the new one yet.

Does it always crash?

When does it happen?

Lenny

L.J. Morelli August 18th, 2008 10:36 PM

It happens in the middle of a transfer of a card. One destination is desktop folder, and one a bus powered, G-Drive mini.

Leonard Levy August 19th, 2008 01:16 AM

Have you contacted Shotput?


All times are GMT -6. The time now is 09:52 AM.

DV Info Net -- Real Names, Real People, Real Info!
1998-2024 The Digital Video Information Network