View Full Version : Remaster Freezes During Conversion


Gordon Lake
May 22nd, 2009, 09:19 PM
I captured an HDV tape on my Macbook Pro using the Quicktime player. When I use Remaster in NeoHD to convert the file it freezes about ¾ the way in.

I tried it twice and it seems to freeze at the same spot.

Gordon

John Palaganas
May 25th, 2009, 08:42 AM
I am having the same problem but Im converting AVCHD files, have you had any successful conversion yet?

Rick Casillas
May 25th, 2009, 10:45 AM
I was also having similar problems converting 5DmII file conversions and when I copied the source to a different drive, it worked. Use one drive for your source and on a separate drive your target. I hope this works for you too.

Craig Davidson
May 25th, 2009, 11:35 AM
I captured an HDV tape on my Macbook Pro using the Quicktime player. When I use Remaster in NeoHD to convert the file it freezes about ¾ the way in.

I tried it twice and it seems to freeze at the same spot.

Gordon

I have seen that as well. For some reason the tape has a frame that has bad data. QuickTime player can play it, but if an application calls the QuickTime decompressor routine to get the frame, QuickTime hangs.

In testing I managed to create a 2 second clip that would fail reliably on the same frame. I started the capture just before the section that freezes. There is no error reported on the read of the compressed data, and when passed to the QuickTime decompressor, it never returns.

Gordon Lake
May 26th, 2009, 08:22 AM
So because I was able to capture the HDV footage into Final Cut ok and identify the frame that Remaster stops on, would the solution be to split the clip before and after the offending frame in Final Cut and render the two new clips so they can be converted in Remaster?

If this is the solution, what codec should the files be rendered to if the original clips were HDV when captured to Final Cut?

Gordon

Craig Davidson
May 26th, 2009, 05:48 PM
Render the clips using the original format without re-render. That will just copy the frames.

Jason Rosenfeld
July 17th, 2010, 09:11 PM
Uh oh.

This is happening to me now. Getting to frame 295 or so out of 300 and freezing permanently. I tried exporting in multiple formats, and it's the same outcome (in some cases, it freezes earlier) and if I try to cut the file in half, it freezes before completing that half.

Was there ever a workaround for this?

Jason Rosenfeld
July 17th, 2010, 10:35 PM
OK. this is officially making me crazy. If I create a loop file that is 150 frames, it craps out at 147. if I create a file that is 210 frames, it craps out at 198. No matter what I do, it doesn't complete the remaster. If I've tried importing HDV, uncompressed 10 bit quicktime, and it does not matter.

Jason Rosenfeld
July 17th, 2010, 10:51 PM
And it even happens when I use a codec like Apple Intermediate Codec as the source. It keeps freezing at the same frame too - now it's frame 286 out of 300. How can this be? It's a completely re-encoded source file and bitrates are TOTALLY different.

Jason Rosenfeld
July 17th, 2010, 11:52 PM
Well, whatever it was, the newest update fixed it.

Whew. /wipes brow.