View Full Version : Tape drop out problems with XL2


Eric Shimley
September 30th, 2004, 02:49 PM
This may belong in another forum, but I'm having this particular problem with the XL2.
In looking over my tapes, there are a few moments where the tape drops out--you know, the image flickers and the sound cuts out for a second. This has happened with other cameras I've used, but they were rented cameras that I assumed had taken quite a beating. This is a brand new XL2. What causes this problem and is there any solution? Fortunately I was only doing some videography and the blurred sections can be cut out, but what if I was shooting a film? This could totally ruin footage. Is this a problem with tapes, the camera? Any help appreciated.

Barry Goyette
September 30th, 2004, 04:08 PM
I'd probably start out by running a head cleaner to see if thats the problem. If that doesn't fix it, then perhaps either your xl2 (or playback deck...) has a head alignment issue, and one or the other may need to be sent in for an adjustment.

I've seen a few glitches, but mostly when starting up a tape, or at a cut point in the footage...none yet in the middle of a clip.

Barry

Rob Lohman
October 1st, 2004, 03:38 AM
Which tape brand are you using? You might want to try another
brand as well (with headcleaning before switching brands!).

Jay Gladwell
October 4th, 2004, 05:29 AM
I've had no such problems with the XL2.

Along with what Rob said, it may be the quality of tape--cheap, bottom of the line consumer level tape--instead of the brand.

Tape, regardless of the quality, it the cheapest element in the mix. Since I shoot for clients, I use the Sony Digital Master tape (I had been using the DVCAM). The odds of getting any dropout with this tape are none to slim. Yes, it's cost more. So what? You get more!

The Sony Excellence tape costs around $8.00. The Sony Digital Master tape costs about $17. Do you want to run the risk of screwing up a $5,000 shoot and ruin your chances for future work just to save a measly $9.00?! Not me, brother!

If you are going to shoot professionally (video or film, it makes no difference), if you are going to charge professional prices, then use professional materials and delivery professional footage.

Just my two cents.

Jay

Nick Hiltgen
October 4th, 2004, 07:38 AM
Jay are these the tapes your'e talking about?

http://www.taperesources-store.com/store/prodinfo.asp?number=DV60X%2DS&dept=6

Richard Alvarez
October 4th, 2004, 07:42 AM
Ahh, more confusion. When our Xl1 had to go in for servicing, the first thing out of the Canon reps mouth was "You're NOT using sony tapes are you??? Stay away from them"

Seriously.

Hard to know who to listen to.

Jay Gladwell
October 4th, 2004, 07:55 AM
Nick--

Same tape minus the chip:
http://www.taperesources-store.com/store/prodinfo.asp?number=DV60%2DS&dept=6

Richard--

All I can say is I've used nothing but Sony tape in each XL I've ever owned and not had any problems. Whatever brand you use, use the highest grade and stick to it. Don't jump around from brand to brand or you will run into problems.

Jay

Bob Cetti
October 4th, 2004, 08:56 AM
Here is a link to the Sony Digital Master Tape at Tape Resources.


http://www.taperesources-store.com/store/prodinfo.asp?number=DC40DM%2DS&dept=5

Bob Cetti
Audio Video Services

David Clark
October 5th, 2004, 12:58 PM
Stupid question, but these are brand new tapes you are using, recorded on SP? I use Panasonic 83 min. professional grade. No problems (knock on wood)

Jay Gladwell
October 5th, 2004, 01:02 PM
Yes, David, I only record in SP. If the Panasonic tapes are serving you well, don't change! Panasonic and Sony use two different kinds of lubricant, the fromer dry and the latter wet. Mixing the two tape brands will cause problems with your recording heads.

Jay