Hi All,

I am having problems with exporting to mpeg in Premiere 6.5. It will start to export and then freeze and I would have to start my computer over again.

I have an AMD 2100XP, Pinnacle RTDV capture card with a 180 G hard drive just for video.

Can anyone help?

Dale

Oop's forgot to mention I am using XP Pro.

Dale

Hi Dale. Does it freeze at the same point in the same project each time or is it seemingly random? I've had the odd experience where some part of a timeline throws off the encoder and I've either had to find and "fix" it or export to DV AVI and encode that.

David Hurdon

Hi David,

It seems to do it randomly. I seem to be able to encode 2 to 5mins of certain things, but if I try a half hour or hour it seems to freeze about 3 to 7mins in. I have 1G of RAM and my video hard drive is 160 G.

I have one piece of footage that I have encoded before with no problems, but as a test tried to do the same one again and it froze up.

Dale

If nothing has changed on your system since you were successful with these exports (no reinstalled software, no hardware changes) I would consider overheating, a failing power supply, maybe even disk fragmentation, less likely would be too little space remaining on the hard disk - anything less than 15% free. My P4-3Ghz media centre laptop crashed every time I exported to flash video, until I blew out the fans. Exporting uses 100% of the CPU in my experience and overheating will shut it down. A final thought would be to check the version of your Main Concept MPEG encoder plug in. If it's 1.2 (I think) consider upgrading to 1.3b (free) or 1.4+, which you'd have to buy. Email me if you want the free upgrade and can't find it.

David Hurdon

Hi David,

Fixed. I was on another forum for Adobe mpeg and one person suggested a fix. I had to add some text to a file in Premiere.

This allowed me to export a little longer, but it still foze eventually. Then I took the side off my computer and pointed a small fan at it.

I tried to export a 1 hour piece, and it worked.

Thanks for the help and suggestions David, good to hear from you again.

Dale

In the help--->about premiere what build number is your 6.5?

It should say 6.50 [Build xxx] or something like that. 168 is the bootleg version that circulates around p2p, and 198 is the official version. There were people selling the bootlegs as if they were legit on Ebay, so it's possible that even if you purchased Premiere that you ended up with the bootlegged version, which produces the very error you describe.

Jeremiah

hey
i am having the same problem, i read what everyone wrote and tried saving it to another drive with more space and that helped but it will still freeze up on me everytime i try when i am 2-5 minutes into exporting. i am brand new at all of this and this is my very first video i am trying to export. any help that anyone could offer would be greatly appreciated.

Hi Patrick,

What system do you have? My problem was that I did not have enough air circulating to cool the computer. I have an AMD, and they need fans to do the cooling. I added an additional fan and was able to export an hour of footage.

Dale

Nobody has ever said what "build" they have of Adobe 6.5. It will say in the Help then about-adobe tab.

If it's not 198, it's not an official release of the software.

Not trying to nag, but that's the fact. People on Ebay were selling copies pressed in Asia of the bootleg and representing it as legit Adobe releases, so I'm not accusing anyone of downloading.

Just curious about whether you have build 198 and are still having the problem.

I have 6.5 R198. I got it when I purchased my Pinnacle RTDV capture card.

Dale

well i think i must have they 168 bootleg version because i bought it off of ebay. so what can i do to make it work? i tried Dale's suggestion about the extra fan but that didn't seem to work. please let me know if there is anything i can do. thanks a lot.

I think someone else in the thread said there was some kind of file fix? Those Ebay versions have caused a lot of trouble, there are a ton of posts on the Adobe forums about the same problem. I was burned as well by one of those cheap ebay versions of 6.5 I finally just posted a note here on DV Info and bought a legit copy from someone.

JR

anyone else have any ideas on what i could do?

are you trying to run premiere 6.5 on a winxp computer? did you look at the version number to see what it actually is?

If it's 168 you might be up a creek. I'd revise or edit or update the feedback you left for the person on Ebay to note that the software wasn't official, or maybe even contact them and see what they say.

If you can't get a refund out of them, you'll just have to look around for a copy. Post a note on the classifieds on here.

Sorry there's no easy solution.

Jeremiah

hey i looked at the program and it looks like it is the official version 198. i am running windows XP. i don't know what the problem is maybe it is me? all i really want to do is be able to burn my movie to dvd. i have heard a little about there being other programs that this is possible with, but i do not want to have spend a lot on another program. thanks for the help!

If it's the official version and it's still freezing, that's pretty odd. Have you tried uninstalling, wiping out any references in the registry, and then reinstalling? That might help if there's a file that's corrupted.

Another trick you can try, if nothing else works, is to break up your mpeg exports into smaller pieces, and when you add them to the DVD (what program are you using to do dvd authoring?) you can just string them together. There shouldn't be any kind of pause between the pieces, but I'm only positive that it works like that in TMPG DVD Author and Roxio's DVD Builder.

Hope this helps...

Jeremiah

my neighbor had that problem with winxp/premiere 6.5 freezing on mpeg exports... i quit trying to figure it out when he switched his workflow to encoding everything with a sony dvd deck, and ripping the mpeg back into a dvd authoring program.

figure out at what point in time the freeze is occuring, then export an avi that is longer than that... then start up a new premiere project, import the long avi, and see if that will encode without freezing.