i have the hfs11 and am wondering about the best way to offload

do i have to offload the photos/video on the internal memory and the photos/video on the SD card separately?

any way to do it all at once?


(i have shotput pro but dont know if that really matters in this case)

When you connect the camcorder to your computer via USB2 cable, the SDHC card within as well as the built-in flash memory drive will indeed mount as two separate drives, so yes it is a separate process for each, but still pretty simple since all you have to do is drag and drop the files to your computer.

You might find it faster to use a separate SDHC card reader (less than $15) instead of leaving the card inside the camcorder.

Note that the camcorder must be powered by the AC power supply when it's connected to the computer -- it won't mount the drives if it's just running on the battery. You'll get an on-screen warning to connect the AC power supply in that case. Also, the LCD screen will say "Do not disconnect the USB cable or the power supply while the camcorder is connected to the computer," which might leave you wondering who the heck you're supposed to disconnect it when you're finished transferring files. The answer is to go to your computer and un-mount the camcorder's drives first. Then you can disconnect the USB cable and the AC power supply. Hope this helps,

thank you


it seems a bit finicy...i had to plug in the usb and switch from play to camera and back to play to get the mac to see the drives....

im sure you are right about doing the card VS the int memory in a separate process


do you happen to know why the file structure is different?

I usually just use an SD card and reader, rather than connecting the camcorder directly.