View Full Version : Creative Cloud Login Issues


Andrew Clark
May 15th, 2014, 11:31 AM
Anybody else having Login issues with Creative Cloud?!

Robert Young
May 15th, 2014, 12:45 PM
Looks like the entire part of their website that involves user accounts has been down since yesterday

Ed Fiebke
May 15th, 2014, 12:49 PM
Yep. . . Can't log onto the Creative Cloud account. Seems that the Adobe Forums are down, too. What's the problem, I wonder?

Kevin Monahan
May 15th, 2014, 03:18 PM
Hi,
Yes, we are experiencing an outage with our Adobe ID servers. Sorry if this has inconvenienced anyone. You should be able to still work with our applications. If you are having trouble launching a CC application, see this article:

Creative Cloud Service Outage (http://helpx.adobe.com/creative-cloud/kb/creative-cloud-service-outage.html?scid=social_20140515_24010444)

Thanks,
Kevin

Ed Fiebke
May 15th, 2014, 03:32 PM
Kevin - Thank you for the informational notice. It's sincerely appreciated. Thankfully, at this time I'm able to use the Adobe programs without issue. I just can't sync into the Adobe Cloud.

Andrew Clark
May 16th, 2014, 11:19 AM
Hi,
Yes, we are experiencing an outage with our Adobe ID servers. Sorry if this has inconvenienced anyone. You should be able to still work with our applications. If you are having trouble launching a CC application, see this article:

Creative Cloud Service Outage (http://helpx.adobe.com/creative-cloud/kb/creative-cloud-service-outage.html?scid=social_20140515_24010444)

Thanks,
Kevin


That link leads to .... "Sorry, this page is not available".

Kevin Monahan
May 20th, 2014, 04:30 PM
That link leads to .... "Sorry, this page is not available".

Hi Andrew,
That is because the doc was pulled when the outage ended. Hope all is well now.

Thanks,
Kevin