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December 6th, 2013, 11:42 AM
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#1 |
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Major Player
Join Date: Apr 2010
Location: Lake Atitlan, Guatemala
Posts: 346
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Ninja 2 problem - split files
Hey guys.
I am having the same skipping/split clips problem when using the ninja 2 with the c100 as many others. Basically the recorder will intermittently and randomly split the last second or two of a recording into two files. The only sign this has happened is a brief flash on the ninja screen. No error messages. The files recorded in camera are unaffected. The hdd is from the approved list, the hdmi cables of high quality. There is an entire thread over on the Atomos site with similar complaints from many others. Yet there has no response from atomos. Has anyone heard back from atomos? Thanks! Dave |
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December 6th, 2013, 12:01 PM
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#2 |
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Regular Crew
Join Date: Apr 2007
Location: San Diego, CA.
Posts: 56
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Re: Ninja 2 problem - split files
Have you contacted Atomos support?
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December 6th, 2013, 01:22 PM
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#3 |
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Major Player
Join Date: Apr 2010
Location: Lake Atitlan, Guatemala
Posts: 346
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Re: Ninja 2 problem - split files
Yes I have.
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December 6th, 2013, 02:09 PM
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#4 |
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Trustee
Join Date: Oct 2009
Location: York, England
Posts: 1,323
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Re: Ninja 2 problem - split files
I am one of the contributors to that thread on the Atomos site and I'm pretty pissed off with the lack of response from them. It means I'm unlikely to ever buy another Atomos product.
__________________
Qualified UAV Pilot with CAA PFAW Aerial Photo / Aerial Video | Corporate Video Production |
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December 6th, 2013, 03:01 PM
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#5 |
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Major Player
Join Date: Oct 2006
Location: Albuquerque, New Mexico
Posts: 292
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Re: Ninja 2 problem - split files
Have you logged a support ticket with Atomos Support?
Support | Atomos |
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December 6th, 2013, 10:50 PM
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#6 |
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Major Player
Join Date: Apr 2010
Location: Lake Atitlan, Guatemala
Posts: 346
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Re: Ninja 2 problem - split files
No I have not logged a ticket. I just sent them a message via their website. I presume they will respond to messages no?
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December 7th, 2013, 12:22 PM
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#7 |
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Regular Crew
Join Date: Jun 2013
Location: Santa Cruz, California
Posts: 33
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Re: Ninja 2 problem - split files
Just shot a feature movie with the C100/Ninja. Never experienced this problem. The only pain was getting the Ninja activated/ready to record.
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December 7th, 2013, 09:25 PM
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#8 | |
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Major Player
Join Date: Oct 2006
Location: Albuquerque, New Mexico
Posts: 292
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Re: Ninja 2 problem - split files
Quote:
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