Problems with memory cards at DVinfo.net

Alex T. Hurter · June 21st, 2004, 08:54 PM

Maybe someone here can help me out. I bought a 512 MB SD card on friday and even after formatting the card with the camera like the GL2 instructions say to. The camera is still not recognizing the photos. Any suggestions?

Rob Lohman · June 22nd, 2004, 04:21 AM

I checked the manual and could not find what the maximum
SD size is it supports.

I do not understand your remark "the camera is still not
recognizing the photos"

Recognizing WHICH photos? What are you doing?

Chris Hurd · June 22nd, 2004, 05:28 AM

Are you sure that the slide selector switch on the back of the GL2 is set to card recording mode?

Trond Saetre · June 22nd, 2004, 09:22 AM

Some months ago I tested my XM2 with both a 256MB and a 512MB SD card.
They worked without any problems at all.

(I am using a 128MB SD card now.)

---
Edit:
If I remember correct, my manual has only cards up to the
64MB SD card in the list.
But maybe that was the largest cards available when the manual was printed.

I have also called a Norwegian Canon dealer. The XM2/GL2 should support every size of SD cards available today.

Please give us some more info:
When you say the camcorder does not recognize the pictures, does that means that you can take pictures, but not view them later in VCR mode?
Or do you have problems in both camera mode and VCR mode?

Alex T. Hurter · June 22nd, 2004, 03:18 PM

<<<-- Originally posted by Rob Lohman : I checked the manual and could not find what the maximum
SD size is it supports.

I do not understand your remark "the camera is still not
recognizing the photos"

Recognizing WHICH photos? What are you doing? -->>>

I take a photo and when I go to review it in the PLAYER(VCR) mode I get a message that says "Unidentifiable Image" and a white screen with a black x is shown in the middle.

Alex T. Hurter · June 22nd, 2004, 03:26 PM

<<<-- Originally posted by Chris Hurd : Are you sure that the slide selector switch on the back of the GL2 is set to card recording mode? -->>>

yes it's on the card mode.

Alex T. Hurter · June 22nd, 2004, 03:28 PM

<<<-- Originally posted by Trond Saetre :
Please give us some more info:
When you say the camcorder does not recognize the pictures, does that means that you can take pictures, but not view them later in VCR mode?
Or do you have problems in both camera mode and VCR mode? -->>>

I can take a photo with the camera, but when I go to review it in the VCR mode it shows a white screen with a black x in the center and the message "Unidentifiable Image" is flashed across it.

Trond Saetre · June 23rd, 2004, 12:19 AM

Have you tried the (8MB?) SD card that was included with your GL2?
To me this sounds like your card might be the problem.

Bob McKelvy · June 23rd, 2004, 03:41 AM

I am also having the same problem. When I play the card back in VCR mode. I end up with a series of white boxes with red X's in them, and the same message. "UNIDENTIFIABLE IMAGE" I can insert the same card in my kodak card reader and recover the photo's without any problem.

It plays back the photo's on my 8 mbyte card that came with the camera. I have reformatted both cards to see if that would correct the problem. Thanks for your feedback on this.

Alex T. Hurter · June 25th, 2004, 10:40 AM

Update on the situation:

After a friend suggested that even though i could not see the photos in the VCR mode they might still be on the card I plugged in the camera to see what would happen. Sure enough the photos were there and I could transfer them to my computer. I wonder if the reason I can't preview the photos on the camera in the VCR mode is because the card is not a Canon product.

Trond Saetre · June 25th, 2004, 11:58 AM

The SD card does not need to be a "Canon Product".
(I don't even know if Canon makes SD cards)

The SD card standard is developed by Matsushita Electronic (best known for its Panasonic brand name products), SanDisk and Toshiba.
More info at http://www.sandisk.com/retail/sd.asp

I use a TwinMOS SD card, but I know other people uses other brands too.

If changing to another card doesn't solve the problem, you should take the GL2 back to Canon for service.
(Might be problems with the GL2's card reader)

Alex T. Hurter · June 25th, 2004, 12:04 PM

the only reason that I thought it might be an issue with the brand of the card is because the 8MB card that came with the camera can be previewed in the VCR mode and it's a card made by Canon. Thanks for the info.

Viktor Carlquist · June 30th, 2004, 02:17 AM

I had problems viewing photos that were taken with another digital camera trough my XM2. I think I got that same error message.

These were in a much higher resolution than the XM2 supports so I wasn´t suprised.

June 21st, 2004, 08:54 PM	#1
Alex T. Hurter Regular Crew Join Date: Jun 2004 Location: Toronto, Ontario, Canada Posts: 94	Problems with memory cards Maybe someone here can help me out. I bought a 512 MB SD card on friday and even after formatting the card with the camera like the GL2 instructions say to. The camera is still not recognizing the photos. Any suggestions?

June 22nd, 2004, 04:21 AM	#2
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	I checked the manual and could not find what the maximum SD size is it supports. I do not understand your remark "the camera is still not recognizing the photos" Recognizing WHICH photos? What are you doing? __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

June 22nd, 2004, 05:28 AM	#3
Chris Hurd Obstreperous Rex Join Date: Jan 2001 Location: San Marcos, TX Posts: 27,366 Images: 513	Are you sure that the slide selector switch on the back of the GL2 is set to card recording mode? __________________ CH Search DV Info Net \| 20 years of DVi \| ...Tuesday is Soylent Green Day!

June 23rd, 2004, 03:41 AM	#9
Bob McKelvy New Boot Join Date: Mar 2004 Location: Rockport Texas Posts: 6	I am also having the same problem. When I play the card back in VCR mode. I end up with a series of white boxes with red X's in them, and the same message. "UNIDENTIFIABLE IMAGE" I can insert the same card in my kodak card reader and recover the photo's without any problem. It plays back the photo's on my 8 mbyte card that came with the camera. I have reformatted both cards to see if that would correct the problem. Thanks for your feedback on this. __________________ Bob McKelvy

June 22nd, 2004, 09:22 AM	#4
Trond Saetre Inner Circle Join Date: Jun 2003 Location: Bergen, Norway Posts: 3,375	Some months ago I tested my XM2 with both a 256MB and a 512MB SD card. They worked without any problems at all. (I am using a 128MB SD card now.) --- Edit: If I remember correct, my manual has only cards up to the 64MB SD card in the list. But maybe that was the largest cards available when the manual was printed. I have also called a Norwegian Canon dealer. The XM2/GL2 should support every size of SD cards available today. Please give us some more info: When you say the camcorder does not recognize the pictures, does that means that you can take pictures, but not view them later in VCR mode? Or do you have problems in both camera mode and VCR mode?

June 22nd, 2004, 03:18 PM	#5
Alex T. Hurter Regular Crew Join Date: Jun 2004 Location: Toronto, Ontario, Canada Posts: 94	<<<-- Originally posted by Rob Lohman : I checked the manual and could not find what the maximum SD size is it supports. I do not understand your remark "the camera is still not recognizing the photos" Recognizing WHICH photos? What are you doing? -->>> I take a photo and when I go to review it in the PLAYER(VCR) mode I get a message that says "Unidentifiable Image" and a white screen with a black x is shown in the middle.

June 22nd, 2004, 03:26 PM	#6
Alex T. Hurter Regular Crew Join Date: Jun 2004 Location: Toronto, Ontario, Canada Posts: 94	<<<-- Originally posted by Chris Hurd : Are you sure that the slide selector switch on the back of the GL2 is set to card recording mode? -->>> yes it's on the card mode.

June 22nd, 2004, 03:28 PM	#7
Alex T. Hurter Regular Crew Join Date: Jun 2004 Location: Toronto, Ontario, Canada Posts: 94	<<<-- Originally posted by Trond Saetre : Please give us some more info: When you say the camcorder does not recognize the pictures, does that means that you can take pictures, but not view them later in VCR mode? Or do you have problems in both camera mode and VCR mode? -->>> I can take a photo with the camera, but when I go to review it in the VCR mode it shows a white screen with a black x in the center and the message "Unidentifiable Image" is flashed across it.

June 23rd, 2004, 12:19 AM	#8
Trond Saetre Inner Circle Join Date: Jun 2003 Location: Bergen, Norway Posts: 3,375	Have you tried the (8MB?) SD card that was included with your GL2? To me this sounds like your card might be the problem.

June 25th, 2004, 10:40 AM	#10
Alex T. Hurter Regular Crew Join Date: Jun 2004 Location: Toronto, Ontario, Canada Posts: 94	Update on the situation: After a friend suggested that even though i could not see the photos in the VCR mode they might still be on the card I plugged in the camera to see what would happen. Sure enough the photos were there and I could transfer them to my computer. I wonder if the reason I can't preview the photos on the camera in the VCR mode is because the card is not a Canon product.

June 25th, 2004, 11:58 AM	#11
Trond Saetre Inner Circle Join Date: Jun 2003 Location: Bergen, Norway Posts: 3,375	The SD card does not need to be a "Canon Product". (I don't even know if Canon makes SD cards) The SD card standard is developed by Matsushita Electronic (best known for its Panasonic brand name products), SanDisk and Toshiba. More info at http://www.sandisk.com/retail/sd.asp I use a TwinMOS SD card, but I know other people uses other brands too. If changing to another card doesn't solve the problem, you should take the GL2 back to Canon for service. (Might be problems with the GL2's card reader)

June 25th, 2004, 12:04 PM	#12
Alex T. Hurter Regular Crew Join Date: Jun 2004 Location: Toronto, Ontario, Canada Posts: 94	the only reason that I thought it might be an issue with the brand of the card is because the 8MB card that came with the camera can be previewed in the VCR mode and it's a card made by Canon. Thanks for the info.

June 30th, 2004, 02:17 AM	#13
Viktor Carlquist Regular Crew Join Date: Apr 2004 Location: Stockholm (Sweden) Posts: 30	I had problems viewing photos that were taken with another digital camera trough my XM2. I think I got that same error message. These were in a much higher resolution than the XM2 supports so I wasn´t suprised.