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Canon XL and GL Series DV Camcorders
Canon XL2 / XL1S / XL1 and GL2 / XM2 / GL1 / XM1.

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Old August 27th, 2004, 11:01 AM   #1
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hello everybody

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vamshi
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Old August 27th, 2004, 11:05 AM   #2
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Yes, 4750$... But look at this link now : http://www.resellerratings.com/seller1835.html

I prefer to pay a little bit more from a good store like DVInfo's sponsors and have peace of mind.
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Old August 27th, 2004, 11:12 AM   #3
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Why?

I have bought twice from them. The first time it was a discontinued piece of software that I couldn't find anywhere else and they were fine. But just a couple weeks ago I ordered another hard-to-find program from them. They completely bungled the order and it took me a considerable amount of time playing phone tag to straighten it out.

I ordered something which their site said was in stock and chose overnight shipping. After 3 days when it didn't arrive and the Fedex tracking number they provided didn't seem to exist I called. This began a big run-around, with "supervisors on vacation" and finally someone who said they would have to initiate an investigation with Fedex which would take a couple weeks! Finally I reached a helpful person after getting nasty and they agreed to just ship me another copy of the software. He said "you wouldn't believe the problems we've been having with our suppliers". Actually, I do believe it.

The software arrived the next day as promised, but - predictably - a duplicate copy then showed up two days later. I just refused to accept it and Fedex sent it back. Right now I am still waiting for my credit card statement and fear another whole round of screw-ups with possible duplicate billing.

Be my guest, order a $5,000 camera from them if you like. Personally I won't ever use them again though. Caveat emptor...
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Old August 27th, 2004, 12:52 PM   #4
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uh oh, more fireworks...
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