XHA1s capture problem at DVinfo.net

Wajahat Abbasi · April 18th, 2012, 05:19 PM

no matter what i use PC or MAC , tried with multiple fire wire cables... i can not get the video out from my xha1s ... when the cable is connected i do not see the HDV/DV in on the viewfinder... does this means the firewire port is faulty or can this be some setting related? please help !!

Don Palomaki · April 18th, 2012, 06:11 PM

FWIW: this is the XL-H forum, not XH series.

Could you capture on the same computers from the same camcorder previously? If so, has anything changed on the PCs since then (patch applies, etc.)?

Is the camcorder setup for firewire output of the recorded format video? e.g., if the video is HDV, and you want to capture it as HDV (no in-camcorder down convert) Signal Setup--Playback Standard should be set to HDV, and Setup--HD-Down-Conv to OFF. See page 109 of the manual. (These setting may need to be made before you connect the camcorder to the PC.)

And is the capture program setup for capture of that type signal - with some it make a difference.?

Allan Black · April 18th, 2012, 06:25 PM

Your problem could be a number of things from faulty fireport cables to incorrect settings in your NLE.
Did you connect it all up first BEFORE turning on ALL the power ... if not, that could have blown your A1s firewire port.

Is your A1s new, is it under any warranty?

As you're in NY NY you could call sponsor B&H and make an appointment to take your A1s across to them to help you.

Cheers.

Wajahat Abbasi · April 18th, 2012, 06:28 PM

maybe that is my problem .. i might have connected it after truing it on...
yes i have downloaded video from this camera before ..... its not new you think B&H would help me with it even when its not bought from them ... ?

Allan Black · April 18th, 2012, 06:44 PM

No harm in giving B&H a phone call, or maybe there is a Canon video camera shop closer to you which could do it faster?
Good luck.

Cheers.

Don Palomaki · April 19th, 2012, 05:43 AM

B&H is a good place to do business.. If you are a regular customer I expect they would help, but don't expect a lot of time from them,

The Canon repair facility is in NJ. Not sure how far it is from you, or how hard to get there from NYC. You could call the Canon help number and see if they have some simple checks you can try.

Wajahat Abbasi · April 19th, 2012, 05:33 PM

is it possible to use Component video out and capture video using a Video input ...some thing like this
Elgato EyeTV HD Video Recorder - Apple Store (U.S.)

Don Palomaki · April 20th, 2012, 06:00 AM

Probably, if you are a Mac person. But likely not the best way because it adds another D/A and A/D conversion in the capture process that looks like it ends with in a lossy highly compressed file format that is even harder (required more processign power) than HDV to edit.

Your better bet may be to solve the firewire issue.

Marty Hudzik · April 23rd, 2012, 02:24 PM

I don;t know if this is an option but perhaps a used HV20 or HV30 might help out here. At least if your spending the money for a repair of a firewire port, you might be able to pick up something like this and have a "deck" for capturing and a 2nd camera you might need in a pinch. Just something to consider.

April 18th, 2012, 05:19 PM	#1
Wajahat Abbasi Regular Crew Join Date: Jun 2008 Location: NY, NY Posts: 138	XHA1s capture problem no matter what i use PC or MAC , tried with multiple fire wire cables... i can not get the video out from my xha1s ... when the cable is connected i do not see the HDV/DV in on the viewfinder... does this means the firewire port is faulty or can this be some setting related? please help !! __________________ Canon XL2, 20X zoom and 3X wide-angle, , Sony Wireless UHFs UWP-C1 and UWP-C2 , Manfrotto 503 head on 351 tripod , Glidecam 4000 Pro w/Glidecam Smooth Shooter

April 18th, 2012, 06:11 PM	#2
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,487	Re: XHA1s capture problem FWIW: this is the XL-H forum, not XH series. Could you capture on the same computers from the same camcorder previously? If so, has anything changed on the PCs since then (patch applies, etc.)? Is the camcorder setup for firewire output of the recorded format video? e.g., if the video is HDV, and you want to capture it as HDV (no in-camcorder down convert) Signal Setup--Playback Standard should be set to HDV, and Setup--HD-Down-Conv to OFF. See page 109 of the manual. (These setting may need to be made before you connect the camcorder to the PC.) And is the capture program setup for capture of that type signal - with some it make a difference.? __________________ dpalomaki@dspalomaki.com

April 18th, 2012, 06:25 PM	#3
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,887	Re: XHA1s capture problem Your problem could be a number of things from faulty fireport cables to incorrect settings in your NLE. Did you connect it all up first BEFORE turning on ALL the power ... if not, that could have blown your A1s firewire port. Is your A1s new, is it under any warranty? As you're in NY NY you could call sponsor B&H and make an appointment to take your A1s across to them to help you. Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

April 18th, 2012, 06:28 PM	#4
Wajahat Abbasi Regular Crew Join Date: Jun 2008 Location: NY, NY Posts: 138	Re: XHA1s capture problem maybe that is my problem .. i might have connected it after truing it on... yes i have downloaded video from this camera before ..... its not new you think B&H would help me with it even when its not bought from them ... ? __________________ Canon XL2, 20X zoom and 3X wide-angle, , Sony Wireless UHFs UWP-C1 and UWP-C2 , Manfrotto 503 head on 351 tripod , Glidecam 4000 Pro w/Glidecam Smooth Shooter

April 18th, 2012, 06:44 PM	#5
Allan Black Inner Circle Join Date: Sep 2006 Location: Sydney. Posts: 2,887	Re: XHA1s capture problem No harm in giving B&H a phone call, or maybe there is a Canon video camera shop closer to you which could do it faster? Good luck. Cheers. __________________ Drink more tap water. On admission at Sydney hospitals more than 5% of day patients are de-hydrated.

April 19th, 2012, 05:43 AM	#6
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,487	Re: XHA1s capture problem B&H is a good place to do business.. If you are a regular customer I expect they would help, but don't expect a lot of time from them, The Canon repair facility is in NJ. Not sure how far it is from you, or how hard to get there from NYC. You could call the Canon help number and see if they have some simple checks you can try. __________________ dpalomaki@dspalomaki.com

April 19th, 2012, 05:33 PM	#7
Wajahat Abbasi Regular Crew Join Date: Jun 2008 Location: NY, NY Posts: 138	Re: XHA1s capture problem is it possible to use Component video out and capture video using a Video input ...some thing like this Elgato EyeTV HD Video Recorder - Apple Store (U.S.) __________________ Canon XL2, 20X zoom and 3X wide-angle, , Sony Wireless UHFs UWP-C1 and UWP-C2 , Manfrotto 503 head on 351 tripod , Glidecam 4000 Pro w/Glidecam Smooth Shooter

April 20th, 2012, 06:00 AM	#8
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,487	Re: XHA1s capture problem Probably, if you are a Mac person. But likely not the best way because it adds another D/A and A/D conversion in the capture process that looks like it ends with in a lossy highly compressed file format that is even harder (required more processign power) than HDV to edit. Your better bet may be to solve the firewire issue. __________________ dpalomaki@dspalomaki.com

April 23rd, 2012, 02:24 PM	#9
Marty Hudzik Trustee Join Date: Jul 2004 Location: Canton, Ohio Posts: 1,771	Re: XHA1s capture problem I don;t know if this is an option but perhaps a used HV20 or HV30 might help out here. At least if your spending the money for a repair of a firewire port, you might be able to pick up something like this and have a "deck" for capturing and a 2nd camera you might need in a pinch. Just something to consider.