XL1 no device control with DV-Storm 2 at DVinfo.net

Richard Quick · November 20th, 2003, 01:13 AM

Hi all

I have asked this question on the Canopus board, but no one seemed to be able to help me out, so maybe some here encountered this problem.
A friend of mine recently bought an XL1 and a Canopus DV-Storm 2 with Premiere Pro to start editing. We installed everything, with the Canopus PPro driver update, but we no matter what we try, we can't use device control. The software sees the camera, and we can capture manually, but it says all the time that "the tape is ejected". The device control in PPro is set to Canopus.
Next step we tried to capture via all the Storm software (Video, Edit and the new capture utility), but all the same, no device control.
We are at the end of our wits. Anyone any hints what we overlooked?

cheers

richard & dan

Don Palomaki · November 20th, 2003, 05:25 AM

Are the operating system files up-to-date with all patches and updates?

Richard Quick · November 24th, 2003, 04:42 PM

Yes, eveything is up to date. Latest windows patches and canopus patches. No patches from PPro as they still do no exist.

cheers

rich

Rob Lohman · November 25th, 2003, 02:52 AM

Sounds like a board or cable problem. Do you have any generic
firewire card and other cables you can try? The idea is to narrow
the search down to the link in the chain that is actually causing
the problem (in theory it can even be the camera). Device control
in PPRo should be set to Canon - XL1.

I bet the moment you'll put it a generic firewire board all will
work. Ofcourse you won't have the advantages of the extras
the Canopus board offers.

Also, what operating system are you running?

November 20th, 2003, 01:13 AM	#1
Richard Quick Tourist Join Date: Nov 2003 Location: Perth, Australia Posts: 2	XL1 no device control with DV-Storm 2 Hi all I have asked this question on the Canopus board, but no one seemed to be able to help me out, so maybe some here encountered this problem. A friend of mine recently bought an XL1 and a Canopus DV-Storm 2 with Premiere Pro to start editing. We installed everything, with the Canopus PPro driver update, but we no matter what we try, we can't use device control. The software sees the camera, and we can capture manually, but it says all the time that "the tape is ejected". The device control in PPro is set to Canopus. Next step we tried to capture via all the Storm software (Video, Edit and the new capture utility), but all the same, no device control. We are at the end of our wits. Anyone any hints what we overlooked? cheers richard & dan

November 20th, 2003, 05:25 AM	#2
Don Palomaki Wrangler Join Date: Sep 2001 Location: Northern VA Posts: 4,487	Are the operating system files up-to-date with all patches and updates? __________________ dpalomaki@dspalomaki.com

November 25th, 2003, 02:52 AM	#4
Rob Lohman RED Code Chef Join Date: Oct 2001 Location: Holland Posts: 12,514	Sounds like a board or cable problem. Do you have any generic firewire card and other cables you can try? The idea is to narrow the search down to the link in the chain that is actually causing the problem (in theory it can even be the camera). Device control in PPRo should be set to Canon - XL1. I bet the moment you'll put it a generic firewire board all will work. Ofcourse you won't have the advantages of the extras the Canopus board offers. Also, what operating system are you running? __________________ Rob Lohman, visuar@iname.com DV Info Wrangler & RED Code Chef Join the DV Challenge \| Lady X Search DVinfo.net for quick answers \| Buy from the best: DVinfo.net sponsors

November 24th, 2003, 04:42 PM	#3
Richard Quick Tourist Join Date: Nov 2003 Location: Perth, Australia Posts: 2	Yes, eveything is up to date. Latest windows patches and canopus patches. No patches from PPro as they still do no exist. cheers rich