NeoHD doesn't recognize m2t files at DVinfo.net

Tomer Stolz · February 14th, 2009, 12:05 AM

Just downloaded the trail version for mac, and all the m2t files I want to convert are grayed out and cannot be imported into ReMaster.

Anyone else experienced this?

Hans van Turnhout · February 14th, 2009, 04:24 AM

Yes, I have the same problem with the registered version. Filed a ticket with Cineform but the problem as such never got resolved. My understanding is that ReMaster "only" handles files that can be read/played by QT. My PP CS4 HDV files don't play in QT (although they play fine in PP). The funny thing is that the m2t files captured by PP CS4 on a Mac can be read by NeoHD win version and converted to mov-files in windows (I use bootcamp for this purpose). This method (converting to mov under win) is hazzle but it works. I'm an old PC user who recently converted to Mac. Bought the Neo version before it was finally released for Mac and then got a free upgrade to the Mac version. Not sure if this still applies, i.e. that you still get both the win and the Mac version of the program.

//Hans

Brian Parker · February 14th, 2009, 10:14 AM

It does now! :)

I've just tested it and it works perfectly. It generates thumbnails for the m2ts files (in remaster) too.

I do wonder how it achieves this though. For windows we have to install our own filters and ensure that our avcHD files playback through directshow before HDlink can touch them. Has cineform licensed the decoders required to handle the m2ts files for mac? Or is it using the PPro/FCP's playback engine? Is there any way that we can utilize Remaster's ability to handle the m2ts files to somehow make them playable in Quicktime too?

Regardless, I am a much happier man. I bought NeoHD about 5 months ago and have been waiting for this day ever since.

Craig Davidson · February 14th, 2009, 10:57 AM

Quote:

Originally Posted by Tomer Stolz

Just downloaded the trail version for mac, and all the m2t files I want to convert are grayed out and cannot be imported into ReMaster.

Anyone else experienced this?

m2t or m2ts? If it is m2t, send a sample to support.

Craig Davidson · February 14th, 2009, 10:59 AM

Quote:

Originally Posted by Brian Parker

It does now! :)

I've just tested it and it works perfectly. It generates thumbnails for the m2ts files (in remaster) too.

I do wonder how it achieves this though. For windows we have to install our own filters and ensure that our avcHD files playback through directshow before HDlink can touch them. Has cineform licensed the decoders required to handle the m2ts files for mac? Or is it using the PPro/FCP's playback engine? Is there any way that we can utilize Remaster's ability to handle the m2ts files to somehow make them playable in Quicktime too?

Regardless, I am a much happier man. I bought NeoHD about 5 months ago and have been waiting for this day ever since.

There is no way to make the files playable in QuickTime. It does not use the PPro/FCP engine since NeoScene is designed to be used with iMovie.

Hans van Turnhout · February 14th, 2009, 11:13 AM

Brian,

Are you talking about m2t files captured by PremierePro CS4 (Mac-version) or are your talking about files captured by another program. I'm asking since my files still isn't seen/recognized by NeoHD (ver 2.30 build 76). The files comes from a Sony HDV camera (HVR-Z1U).

//Hans

Craig Davidson · February 14th, 2009, 11:44 AM

Hans,
It may be as simple as the file extension. Try renaming the file to MTS or m2ts. It was posted as a "public beta" for a reason. Let us know what the result is. If it does not work, please send a file to CineForm support.
Thanks

Hans van Turnhout · February 14th, 2009, 12:07 PM

Craig,

Gave two files new extensions. The funny thing is that these files are no longer greyed out and I can select the files but then nothing happens. A couple of weeks ago I did send a short clip of one of the files to Cineform but they could not solve the problem.

//Hans

Craig Davidson · February 14th, 2009, 12:49 PM

Hans,
Thanks for trying that. I will need to track the files down.
Craig

Tomer Stolz · February 14th, 2009, 02:41 PM

Quote:

Originally Posted by Hans van Turnhout

Craig,

Gave two files new extensions. The funny thing is that these files are no longer greyed out and I can select the files but then nothing happens.

//Hans

Just tried this out, I have the same exact problem. Doesn't make sense to me, since importing and converting m2t files is what the software should all be about.

Craig - where do I send a sample file to?

Brian Parker · February 14th, 2009, 11:21 PM

I am using Remaster for Mac Neo HD. I am using m2ts files copied from a cheap hf100 avcHD camera. I dont capture any files.

Everything is working very well. Files show up, are selectable in the list. Paramaters are editbale per file, and the files convert without problems.

Tomer Stolz · February 15th, 2009, 03:27 PM

Just tested the same m2t files with a software called "ClipWrap" and it worked fine, must be something on cineform's end...

February 14th, 2009, 12:05 AM	#1
Tomer Stolz New Boot Join Date: Nov 2006 Location: USA Posts: 13	NeoHD doesn't recognize m2t files Just downloaded the trail version for mac, and all the m2t files I want to convert are grayed out and cannot be imported into ReMaster. Anyone else experienced this?

February 14th, 2009, 04:24 AM	#2
Hans van Turnhout Regular Crew Join Date: Apr 2002 Location: Sweden Posts: 70	Yes, I have the same problem with the registered version. Filed a ticket with Cineform but the problem as such never got resolved. My understanding is that ReMaster "only" handles files that can be read/played by QT. My PP CS4 HDV files don't play in QT (although they play fine in PP). The funny thing is that the m2t files captured by PP CS4 on a Mac can be read by NeoHD win version and converted to mov-files in windows (I use bootcamp for this purpose). This method (converting to mov under win) is hazzle but it works. I'm an old PC user who recently converted to Mac. Bought the Neo version before it was finally released for Mac and then got a free upgrade to the Mac version. Not sure if this still applies, i.e. that you still get both the win and the Mac version of the program. //Hans

February 14th, 2009, 10:14 AM	#3
Brian Parker Major Player Join Date: Sep 2007 Location: Tokyo Posts: 230	It does now! :) I've just tested it and it works perfectly. It generates thumbnails for the m2ts files (in remaster) too. I do wonder how it achieves this though. For windows we have to install our own filters and ensure that our avcHD files playback through directshow before HDlink can touch them. Has cineform licensed the decoders required to handle the m2ts files for mac? Or is it using the PPro/FCP's playback engine? Is there any way that we can utilize Remaster's ability to handle the m2ts files to somehow make them playable in Quicktime too? Regardless, I am a much happier man. I bought NeoHD about 5 months ago and have been waiting for this day ever since.

February 14th, 2009, 11:13 AM	#6
Hans van Turnhout Regular Crew Join Date: Apr 2002 Location: Sweden Posts: 70	Brian, Are you talking about m2t files captured by PremierePro CS4 (Mac-version) or are your talking about files captured by another program. I'm asking since my files still isn't seen/recognized by NeoHD (ver 2.30 build 76). The files comes from a Sony HDV camera (HVR-Z1U). //Hans

February 14th, 2009, 11:44 AM	#7
Craig Davidson Regular Crew Join Date: Nov 2008 Location: Solana Beach, CA Posts: 142	Hans, It may be as simple as the file extension. Try renaming the file to MTS or m2ts. It was posted as a "public beta" for a reason. Let us know what the result is. If it does not work, please send a file to CineForm support. Thanks

February 14th, 2009, 12:07 PM	#8
Hans van Turnhout Regular Crew Join Date: Apr 2002 Location: Sweden Posts: 70	Craig, Gave two files new extensions. The funny thing is that these files are no longer greyed out and I can select the files but then nothing happens. A couple of weeks ago I did send a short clip of one of the files to Cineform but they could not solve the problem. //Hans

February 14th, 2009, 12:49 PM	#9
Craig Davidson Regular Crew Join Date: Nov 2008 Location: Solana Beach, CA Posts: 142	Hans, Thanks for trying that. I will need to track the files down. Craig

February 14th, 2009, 11:21 PM	#11
Brian Parker Major Player Join Date: Sep 2007 Location: Tokyo Posts: 230	I am using Remaster for Mac Neo HD. I am using m2ts files copied from a cheap hf100 avcHD camera. I dont capture any files. Everything is working very well. Files show up, are selectable in the list. Paramaters are editbale per file, and the files convert without problems.

February 15th, 2009, 03:27 PM	#12
Tomer Stolz New Boot Join Date: Nov 2006 Location: USA Posts: 13	Just tested the same m2t files with a software called "ClipWrap" and it worked fine, must be something on cineform's end...