LookInstaller Missing in v4 release of neoHD at DVinfo.net

Bill Ravens · May 15th, 2009, 07:54 PM

I just paid for an upgrade from NeoHD v3 to the final release of NeoHD v4, which is posted to the Cineform website. The LookInstaller routine is not included in the download set I installed. Why? The same problem existed in the previous beta release of neoHD v4.

David Newman · May 15th, 2009, 08:22 PM

Unfortunately we missed that one, did that report get to support? Anyway we will get that fixed ASAP. Please do send a reminder in a support ticket so we can address that early next week. Likely the same issue with PHD, as it to newly gained 3D Look capablities with this version.

Bill Ravens · May 15th, 2009, 08:28 PM

thanx, David
-Bill

May 15th, 2009, 07:54 PM	#1
Bill Ravens Join Date: Nov 2001 Location: santa fe, nm Posts: 3,264 Images: 10	LookInstaller Missing in v4 release of neoHD I just paid for an upgrade from NeoHD v3 to the final release of NeoHD v4, which is posted to the Cineform website. The LookInstaller routine is not included in the download set I installed. Why? The same problem existed in the previous beta release of neoHD v4.

May 15th, 2009, 08:22 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Unfortunately we missed that one, did that report get to support? Anyway we will get that fixed ASAP. Please do send a reminder in a support ticket so we can address that early next week. Likely the same issue with PHD, as it to newly gained 3D Look capablities with this version. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

May 15th, 2009, 08:28 PM	#3
Bill Ravens Join Date: Nov 2001 Location: santa fe, nm Posts: 3,264 Images: 10	thanx, David -Bill