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New beta builds for 64-bit and installer issues
Prospect 4K -- http://www.cineform.com/downloads/Pr...14d-090626.zip
Prospect HD -- http://www.cineform.com/downloads/Pr...14d-090626.zip Neo 4K -- http://www.cineform.com/downloads/Ne...14d-090626.zip Neo HD -- http://www.cineform.com/downloads/Ne...14d-090626.zip Neo Scene -- http://www.cineform.com/downloads/Ne...17g-090626.zip Again these betas use the same code base as the release build, yet the installer is changed to help fix system with alternation install locations for Adobe CS2/3/4. These are all the first installer to include the 64-bit VFW Codec for Vegas 9 and the 64-bit version VirtualDub (and other tools.) Looking for feedback on installer issues and whether your 64-bit tools can now using the CineForm codec. |
Are the links broken for Prospect4K and HD? Having trouble with the downloads...
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It is not only the links. The cineform server seems to be down.
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new beta installer build of neoscene
finally!!!! a build that doesn't crash everything in sight. grobotto loads, no com surrogate errors, and so far no tmpeg or premiere elements crashes. the installer, though, still does not install the cineform importer plugin into premiere elements.....in fact, the install log states that it had searched for premiere pro, cs2, and cs3. but, it makes no mention of searching for cs4 or premiere elements.
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Charles,
We need your install.log, it is located in Program fIles/CineForm/[product name] |
be glad to....
should i post it here or to whom or where ought i send it? |
C:\Program Files (x86)\CineForm\ProspectHD\Install.log
When I run the new Prospect HD I get after finishing the install the error "This program might not have installed correctly" with the option to "Reinstall..." or "This program installed..."
I send you my C:\Program Files (x86)\CineForm\ProspectHD\Install.log |
with new versions coming out regularly I was wondering are we suppose to uninstall and then install the new version, or just install over the old version?
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Always uninstall before and new install. While installing over the top does work, there is a small chance an older component will remain.
Charles, email it to me (via DVinfo.net.) while it should go through support, sadly I'm the one looking at installer issues these days. |
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ok david,
i sent the install.log file to you |
A fixed for Neo Scene and Elements, and for 64-bit codec registering.
Try this: http://www.cineform.com/downloads/Ne...17i-090628.zip P.S. 4:50pm PST -- Bumped yersion to 117i -- including licensing to match that of Neo HD/4K which always seemed to work. Just in case. |
thanks for all your help!
this latest installer now works for me with neoscene and premiere elements. the importer plugin installs into a cineform folder in my plug-ins\en-us directory. |
I have tried installing the latest (117i) version of Neo Scene on my Windows 7 64-bit machine and it doesn't seem to work with either Vegas 9 64-bit or VirtualDub 64-bit. There are no errors during installation. I have looked and I currently have 2 versions of cfhd.dll in my \windows folder tree.
one is in C:\Windows\SysWOW64 - it is shown as 880kbytes and has a timestamp of 6/28/09 5:24 PM. I checked the file properties and the file version of this one is 5.1.1.369, Product Name/Version Neo Scene 1,3,2,117 the other one is in C:\Windows\System32 - it's 968kbytes and has a timestamp of 6/26/09 12:55 PM. the file version of this one is also 5.1.1.369, , Product Name/Version Prospect/NEO 4K 4,0,5,214 any ideas on how to get this working? On vegas 9 if I select a Cineform encoded clip in the explorer, the properties show up as Video: Stream attributes cannot be determined, CFHD Audio: 44,100 Hz, 16 Bit, Stereo, 00:01:00;00, Uncompressed On vdub64, the error message states that it cannot locate a decompressor for format 'CFHD' (unknown) and then goes on to explain that VirtualDub requires a VFW compatible coded to decompress video. UPDATE: based on something I saw in another thread I tried reinstalling NeoScene as an administrator and now (strangely) the CFHD.dll file in /Windows/System32 has a slightly earlier timestamp, but everything else in the properties is the same as it was. The new timestamp is 6/25/09 7:57PM. |
Here's another update. I downloaded dependency walker and analyzed CFHD.dll (in /System32) and according to DW, the system is missing MSVCR80.DLL and IESHIMS.DLL
also the following appeared in DW's log window Code:
Error: The Side-by-Side configuration information for "c:\windows\system32\CFHD.DLL" contains errors. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail (14001). |
Neo Scene : http://www.cineform.com/downloads/Ne...17j-090629.zip
The above version has been testing to work, in Admin or User modes, with UAC on or off, XP 32/64 and Vista 32/64 (no Windows 7 support yet.) Please confirm on your system. I also includes the 64-bit version MSVCR80.DLL, for those that didn't have that. Encoding licensing has been testing for trial and activated system. If you are now only having encoder license issue, when you request to CineForm codec control panel for the first time (in Vegas or VirtualDub) how many seconds does it take to open? |
I understand that Win 7 isn't currently supported since it's only in RC stage at the moment, but unless I'm mistaken I see that others have gotten it working with Vegas 9 64-bit and cineform hd 64-bit codec, at least partially. I am curious to know what could be going on with my setup. My install is very clean - so far I've only installed vegas pro 9 64-bit, vegas 8.0c (though I deinstalled it), sony acid pro and neo scene.
I have Vista 64-bit but i wiped out the installation a few months ago because the performance was too much of a disappointment. I am not interested in reinstalling it since I will be installing the released version of win 7 in a few months. So if anybody else out there has managed to get it working with Win 7 64-bit, I'd like to compare notes. |
sorry, I forgot to mention that the latest (117j) version did not rectify the situation.
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Are you still missing MSVCR80.DLL? David |
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Dependency walker doesn't mention any missing dlls now, but I am still getting this error message in the DW log window though. Code:
Error: The Side-by-Side configuration information for "c:\windows\system32\CFHD.DLL" contains errors. The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail (14001). http://i43.tinypic.com/j8ipe0.png |
No idea what "Side-by-Side configuration information" is. The Depends output is otherwise fine. In you do to c:\windows\system32 And Right Click on CFHD.inf and select install what happens?
David |
yes, I've tried the "install" on the cfhd.inf file to no avail.
if it matters, everything seems to work on 32-bit virtualdub. |
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curious few lines in my install.log file now with the j build. seems it finds then doesn't find premiere elements:
Look for PremierePro.exe Read HKLM\SOFTWARE\Adobe\Premiere Elements\7.0 Got C:\multimedia\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US Premiere Elements Found Create folder: C:\multimedia\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\CineForm Output folder: C:\multimedia\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\CineForm Extract: im-CFHD_File_Import.prm... 100% No Premiere Elements Found |
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Side-by-side Assemblies (Windows) |
The only error is the log message, it says that where it installs or not. It is working fine.
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Keith..
I have the 64-bit Cineform codec working in Win7. I had to manually install the 64-bit build. Do this by copying the two files into the system32 folder. Register the files by right clicking on the .inf file and selecting INSTALL. Reboot. I believe there are issues with the Win7 RC1 UAC module. |
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I have tried installing CFHD by right-clicking CFHD.inf and selecting "install" but it didn't work, even after a reboot. By "two files" i assume you mean CFHD.dll and CFHD.inf, correct? Also, can you tell me which version of the files you have installed? I'm also curious to know if you have you viewing the CFHD.dll file in dependency walker. thanks |
Keith...
yes, those are the 2 files I copied over. cfhd64.dll gets copied over with a name change to cfhd.dll Have not looked at the execution with Dependency Walker. I'm using the 214d version with NeoHD. Decoder version 5.1.1 Sorry about the incorrect reference to install procedure. I had to mess around for a while and forgot which method worked. I think I, finally, got it to install by opening the COMMAND WINDOW and manually typing in the install string used by the Cineform install.bat file. |
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/Windows/System32/IEFRAME.DLL and /Windows/System32/SHLWAPI.DLL those two files seem to trigger some sort of warning in dependency walker for me. (see http://i43.tinypic.com/j8ipe0.png) |
Keith...
ieframe v 8.0.7100 shlwapi v 6.1.7100 |
I've seen similar warnings with no issues, we don't directly use anything from those DLLs.
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Hi David, you've seen those "side by side" warnings, including the "The application has failed to start" part? To me that error message sounds like windows will not start that DLL at all due to the side by side issues. and to Bill, can I ask which apps you are using to decode with the CFHD VFW 64-bit codec? thanks. I did a system rollback to the point where it basically had no apps installed and then tried all of this again, to no avail. |
Vegas 9-64, MediaplayerClassic, Virtualdub, Avid, any vfw application will read CF DI's.
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ugh, i just installed a fresh copy of win 7 RC (Ultimate) on a spare drive and still no love. On the clean install i just tried installing the last NeoHD beta (since that's what you said you were using) and virtualdub AMD64 and I can't get the 64-bit VFW codec to show up. I'm really, really trying to avoid installing vista64 again. |
I would give Cineform some time to get to Win7. I know they're very swamped.
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Similar experience as Keith installing these versions (ProspectHD and Neoscene - tried both) with Premiere CS3 on Windows 7RC Build 7100.
- both installed to the correct directories - encodes and exports of CFHD avis from Premiere are OK - scrubbing is OK - playback in Premiere's program windows is red and upside down (could be a graphics card issue?) - had the 32 bit version of MSVCR80.dll with PHD installed, but Neoscene updated it to the 64bit version - VirtualDub 32 finds the CFHD vfw codec - Virtualdub 64 does NOT, even with a manual right-click and 'install' applied to the inf file I don't have a CFHD64.dll file (just two versions of CFHD.dll) nor a Cineform install.bat file, so those bits of the thread above were mysterious to me ... Walker dependency just shows the two files David says not to worry about. |
We made some headway with Windows 7 also, more to come.
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