Neo Scene- no audio in Vegas 9 Pro but OK in CS4?? at DVinfo.net

Ed Kishel · July 11th, 2009, 12:53 AM

When I drag my Neo Scene AVIs (made from an AVCHD source) onto the timeline, I see no audio track in Vegas. Under properties it states "audio attributes cannot be determined".

However these same files import into Premiere Cs4 without issue, audio track looks fine. Double checked in VLC player and no issue there either.

And even stranger, the Neo Scene AVIs made from my HDV source (Canon HV20), look fine in Vegas. It only seems to be AVIs made from my Pana HMC150 .mts files and only in Vegas.

I have build 119 (fresh re-install) and the AC3 filter installed. Figured I would double check to see if I am missing something before opening a TT.

Thanks
Ed

David Newman · July 11th, 2009, 08:56 AM

I believe this has come up before, support may no what the answer is.

Ed Kishel · July 11th, 2009, 11:15 AM

I opened a trouble ticket. Its weird becuase I had no issue when I was using build 112. The only thing that has changed since then is that I upgraded my audio card (I needed asio support for my DAW).

Ed Kishel · July 14th, 2009, 03:28 PM

no answer from support yet, but I did figure out a fix- reinstall AC3 filter. I am guessing when they get around to my issue it is what they will suggest.

David Newman · July 14th, 2009, 03:32 PM

Please follow up with support that you have a solution, helps speed up processing of other tickets.

Ed Kishel · July 14th, 2009, 04:14 PM

I actually did close it earlier and notated my resolution (incase it comes up again with someone else)

July 11th, 2009, 12:53 AM	#1
Ed Kishel Regular Crew Join Date: Apr 2008 Location: Phoenix, AZ Posts: 80	Neo Scene- no audio in Vegas 9 Pro but OK in CS4?? When I drag my Neo Scene AVIs (made from an AVCHD source) onto the timeline, I see no audio track in Vegas. Under properties it states "audio attributes cannot be determined". However these same files import into Premiere Cs4 without issue, audio track looks fine. Double checked in VLC player and no issue there either. And even stranger, the Neo Scene AVIs made from my HDV source (Canon HV20), look fine in Vegas. It only seems to be AVIs made from my Pana HMC150 .mts files and only in Vegas. I have build 119 (fresh re-install) and the AC3 filter installed. Figured I would double check to see if I am missing something before opening a TT. Thanks Ed

July 11th, 2009, 08:56 AM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	I believe this has come up before, support may no what the answer is. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 14th, 2009, 03:32 PM	#5
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Please follow up with support that you have a solution, helps speed up processing of other tickets. __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

July 11th, 2009, 11:15 AM	#3
Ed Kishel Regular Crew Join Date: Apr 2008 Location: Phoenix, AZ Posts: 80	I opened a trouble ticket. Its weird becuase I had no issue when I was using build 112. The only thing that has changed since then is that I upgraded my audio card (I needed asio support for my DAW).

July 14th, 2009, 03:28 PM	#4
Ed Kishel Regular Crew Join Date: Apr 2008 Location: Phoenix, AZ Posts: 80	no answer from support yet, but I did figure out a fix- reinstall AC3 filter. I am guessing when they get around to my issue it is what they will suggest.

July 14th, 2009, 04:14 PM	#6
Ed Kishel Regular Crew Join Date: Apr 2008 Location: Phoenix, AZ Posts: 80	I actually did close it earlier and notated my resolution (incase it comes up again with someone else)