I am not off to a good start, I cant install Neoscene at DVinfo.net

Jeff Wisener · October 14th, 2009, 09:10 PM

I got lost on step #4 = Windows System Code. The Q & A area states:

Q: Where do you find your Windows System Code (sometimes called "Hardware Fingerprint")?

A: Run the Activate.exe utility found in the CineForm folder under Windows Start Menu. (You might need to click "Enter Key"). Note: If you see TWO fingerprints, use the one labelled "enh".

To be blunt, I cant find the Activate.exe utility found in the CineForm folder. Can anyone give me an answer on how to install this software?

David Newman · October 14th, 2009, 09:58 PM

Maybe a picture will help.

Also when you launch the trial of Neo Scene, that too will give a button for "Activate".

Jeff Wisener · October 14th, 2009, 10:53 PM

^^^When I highlight or click on the Cineform icon as you show there are no files there & specifically, no activate option. In other words the path goes programs to cineform & ends there.

Jake Segraves · October 15th, 2009, 05:49 PM

Reinstall Neo Scene. Then check the start menu folder again.

Jeff Wisener · October 17th, 2009, 02:32 PM

^^^^ Jake, I got it installed & feel like I lost a couple of IQ points in the process. Nothing like installing a simple software program to humble me. Thanks for your help!

October 14th, 2009, 09:10 PM	#1
Jeff Wisener Regular Crew Join Date: Sep 2009 Location: Oceanside Ca & Bali Indonesia Posts: 158	I am not off to a good start, I cant install Neoscene I got lost on step #4 = Windows System Code. The Q & A area states: Q: Where do you find your Windows System Code (sometimes called "Hardware Fingerprint")? A: Run the Activate.exe utility found in the CineForm folder under Windows Start Menu. (You might need to click "Enter Key"). Note: If you see TWO fingerprints, use the one labelled "enh". To be blunt, I cant find the Activate.exe utility found in the CineForm folder. Can anyone give me an answer on how to install this software?

October 14th, 2009, 09:58 PM	#2
David Newman CTO, CineForm Inc. Join Date: Jul 2003 Location: Cardiff-by-the-Sea, California Posts: 8,095	Maybe a picture will help. Also when you launch the trial of Neo Scene, that too will give a button for "Activate". Attached Thumbnails __________________ David Newman -- web: www.gopro.com blog: cineform.blogspot.com -- twitter: twitter.com/David_Newman

October 14th, 2009, 10:53 PM	#3
Jeff Wisener Regular Crew Join Date: Sep 2009 Location: Oceanside Ca & Bali Indonesia Posts: 158	^^^When I highlight or click on the Cineform icon as you show there are no files there & specifically, no activate option. In other words the path goes programs to cineform & ends there.

October 15th, 2009, 05:49 PM	#4
Jake Segraves Sponsor: CineForm Join Date: Apr 2006 Location: Carlsbad, CA Posts: 153	Reinstall Neo Scene. Then check the start menu folder again.

October 17th, 2009, 02:32 PM	#5
Jeff Wisener Regular Crew Join Date: Sep 2009 Location: Oceanside Ca & Bali Indonesia Posts: 158	^^^^ Jake, I got it installed & feel like I lost a couple of IQ points in the process. Nothing like installing a simple software program to humble me. Thanks for your help!