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Old July 26th, 2010, 10:55 AM   #1
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CF AVI & MOV files freeze in PP CS5

After upgrading to CS 5 Production Premium, as well as Windows 7 64 bit (on a dual Xeon four core workstation), and nVidia QFX 3800, my Cineform AVI & MOV files freeze in Premiere Pro CS5. Video drivers are up to date. I've even reduced sequence monitor resolution to 1/4, but problems remain. Original mts files play smoothly. Any possible solution would be appreciated.
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Old July 26th, 2010, 11:21 AM   #2
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We haven't officially added MOV support to CS5 yet. AVIs should be smooth, so please contact support.
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