Battery Quality? at DVinfo.net

Roman Stikel · October 14th, 2010, 08:16 AM

I read the post below that annouces more battery options for the NanoFlash. However, I have had two double cell packs fail on me. The second one, whcih was a replacement for the first, failed tis past Tuesday at a critical time. What is the story on the quality of the batteries and has anyone else had problems.
\Thanks Roman

David Schott · October 14th, 2010, 06:24 PM

We just bought a 4 cell pack that we use in our u/w housing. It's been incredible so far - running the nano over 6 hours per charge and have been using it for a week straight with no problems.

David Schott
Liquid Productions, LLC
http://www.LiquidProductions.com

Luben Izov · October 14th, 2010, 06:32 PM

Hello Roman;
I have 3 double cell packs from a year ago and so far no problem at all... each of them run for 3h +
When NF show below 7 - 6.9 on the charge level I replace and charge.
You are just unlucky I would guess.
Cheers

Dan Keaton · October 14th, 2010, 06:42 PM

Dear Roman,

We have seen some problems with the two-cell Lithium-Ion batteries.

It the battery is not supported, such as if it is hung by the cable, or held by the cable, then the cable, where it connects to the battery, can come loose.

We stand by our batteries and will replace them.

We do recommend properly supporting the batteries.

Roman Stikel · October 15th, 2010, 05:34 AM

How do I make the replacement happen?
Roman

Dan Keaton · October 15th, 2010, 06:03 AM

Dear Roman,

Just call our main office located in Colorado Springs: 719 221 3861

Or send an email to CDSupport (at) Convergent-Design (dot) com

October 14th, 2010, 08:16 AM	#1
Roman Stikel Regular Crew Join Date: May 2010 Location: Kenosha Posts: 39	Battery Quality? I read the post below that annouces more battery options for the NanoFlash. However, I have had two double cell packs fail on me. The second one, whcih was a replacement for the first, failed tis past Tuesday at a critical time. What is the story on the quality of the batteries and has anyone else had problems. \Thanks Roman

October 14th, 2010, 06:32 PM	#3
Luben Izov Major Player Join Date: Nov 2009 Location: White Rock Posts: 254	unlucky Hello Roman; I have 3 double cell packs from a year ago and so far no problem at all... each of them run for 3h + When NF show below 7 - 6.9 on the charge level I replace and charge. You are just unlucky I would guess. Cheers

October 14th, 2010, 06:42 PM	#4
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	Dear Roman, We have seen some problems with the two-cell Lithium-Ion batteries. It the battery is not supported, such as if it is hung by the cable, or held by the cable, then the cable, where it connects to the battery, can come loose. We stand by our batteries and will replace them. We do recommend properly supporting the batteries. __________________ Dan Keaton Augusta Georgia

October 15th, 2010, 05:34 AM	#5
Roman Stikel Regular Crew Join Date: May 2010 Location: Kenosha Posts: 39	Battery woes How do I make the replacement happen? Roman

October 15th, 2010, 06:03 AM	#6
Dan Keaton Inner Circle Join Date: Dec 2002 Location: Augusta Georgia Posts: 5,421	Dear Roman, Just call our main office located in Colorado Springs: 719 221 3861 Or send an email to CDSupport (at) Convergent-Design (dot) com __________________ Dan Keaton Augusta Georgia

October 14th, 2010, 06:24 PM	#2
David Schott Tourist Join Date: Mar 2010 Location: Aston, PA Posts: 3	We just bought a 4 cell pack that we use in our u/w housing. It's been incredible so far - running the nano over 6 hours per charge and have been using it for a week straight with no problems. David Schott Liquid Productions, LLC http://www.LiquidProductions.com