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July 16th, 2014, 02:06 PM
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#1 |
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Trustee
Join Date: May 2003
Location: Atlanta GA
Posts: 1,427
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What happened to Convergent Design reps?
Maybe I've missed it but they all seem to have disappeared, I sent support a question about a month ago and haven't received a response yet. I haven't seen a response on this forum in a while either. I know they were moving offices but it's very fristrating having no idea of what's happening and what is going on with the 7q. At this point I'm wishing I had not purchased the 7q instead of hoping that the promised features will someday be delivered.
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I have a dream that one day canon will release a 35mm ef to xl adapter and I'll have iris control and a 35mm dof of all my ef lenses, and it will be awesome... |
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July 16th, 2014, 06:01 PM
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#2 |
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Regular Crew
Join Date: Mar 2010
Location: Las Vegas, NV
Posts: 85
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re: What happened to Convergent Design reps?
Why don't you try calling them. Their doors are still open.
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July 17th, 2014, 07:41 AM
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#3 |
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Obstreperous Rex
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Re: What happened to Convergent Design reps?
I'll try to lure them back in here.
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July 17th, 2014, 11:11 AM
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#4 |
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Tourist
Join Date: Jul 2014
Location: Switzerland
Posts: 1
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Re: What happened to Convergent Design reps?
Same for me no reply since 2 weeks very strange and absolutely no more news about future development
for 7Q |
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July 17th, 2014, 05:31 PM
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#5 |
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New Boot
Join Date: Apr 2014
Location: Decatur, GA USA
Posts: 12
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Re: What happened to Convergent Design reps?
Uh oh. The website is down. Anyone else seeing this?
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July 17th, 2014, 07:35 PM
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#6 |
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Tourist
Join Date: Jun 2014
Location: Minneapolis, MN
Posts: 1
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Re: What happened to Convergent Design reps?
Down for me too. Doesn't bode well. I really want to root for these guys but it seems like they keep dropping the ball.
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July 17th, 2014, 07:39 PM
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#7 |
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Inner Circle
Join Date: Aug 2006
Location: Efland NC, USA
Posts: 2,322
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Re: What happened to Convergent Design reps?
Could this be related to their office move?
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http://www.LandYachtMedia.com |
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July 17th, 2014, 07:50 PM
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#8 |
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Regular Crew
Join Date: Mar 2010
Location: Las Vegas, NV
Posts: 85
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Re: What happened to Convergent Design reps?
Could this be related to their office move?
They moved in April. I talked to CD today. They said they were working on the website. I can access it here in Las Vegas. Other people are still having problems. |
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July 17th, 2014, 11:13 PM
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#9 |
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Regular Crew
Join Date: Nov 2003
Location: Los Angeles, CA
Posts: 137
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Re: What happened to Convergent Design reps?
I thought there was a software update imminent....no?
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July 18th, 2014, 05:37 AM
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#10 |
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Sponsor: Westside AV
Join Date: Dec 2008
Location: Mount Washington Valley, NH, USA
Posts: 1,365
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Re: What happened to Convergent Design reps?
Looks like a DNS problem.
Unfortunately these things happen. I am contacting Dan about the problem.
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Olof Ekbergh • olof@WestsideAV.com Westside A V Studios • http://www.WestsideAVstore.com/ |
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July 18th, 2014, 06:45 AM
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#11 |
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Inner Circle
Join Date: Dec 2002
Location: Augusta Georgia
Posts: 5,421
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Re: What happened to Convergent Design reps?
Dear Friends,
We switched over to our new website yesterday, 7/18/14, but the DNS redirection to our new website is not working at this time. We do hope to have this fixed today. You may go directly to our new website: www.Odyssey7Q.com Also, our team has been very busy with the following: The launch of the new website. The launch of the Odyssey7. We start started shipping last week. And we are shipping these in large quantities, our current backlog is expected to be fulfilled in August.) So, if you have ordered an Odyssey7, your dealer may have your unit relatively soon, of course, depending on when you ordered you unit. New firmware for the Odyssey7Q and the initial firmware for the Odyssey7. We will be making announcements about the new firmware today. And I have been traveling extensively, visiting our dealers in the United States. Support calls to our office (during regular business hours) are answered by our support team in Colorado Springs and they come to me if they are busy. And they have been, so I have been answering most of the support calls. Our main number is: seven two zero ---- two two one ---- three eight six one My direct line is seven one nine ---- nine three zero --- one three seven six I attempt to answer this phone number 24/7 every day of the year. I expect, and hope, that I will be able to return to answering posts on DVInfo.net promptly. Respectfully,
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Dan Keaton Augusta Georgia |
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July 18th, 2014, 08:53 AM
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#12 |
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Obstreperous Rex
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Re: What happened to Convergent Design reps?
Hooray -- THANK YOU Dan!!
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